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 The Business Phone Blog


Wednesday, May 09, 2012 | by Tony Dunphy


Many people have no idea how web hosting works. Its just a mysterious Black art that they leave to the techies to sort out.

We have recently had to explain it to several of our customers so I thought we could do a simple post on how Web Hosting works.


You go to a Web Registry web site ..type in Register Domain Name in Google ...there are 100s of Web Registry sites and can do a search to see if your required domain name is available.

e.g You type in and click the search button to see if it is available. If the domain name you want is available, you complete the form and payment details and submit the online application to register your domain name. It should not cost more than $30-$99 for 2 years registration (we have heard of people paying $200 plus for domain registration). If you have domains, they have to be active with a registry or they won't get any traffic.

Once registered the domain name sits with the domain registry. Anytime anyone looks for that name on the internet via a search …e.g. using Google ...…the domain registry tells the search engine where to find the site using the DNS …Domain Name Server… DNS is like the suburb for the website and emails… and each one has its own unique address e.g. in Telaustralia's case its So any websites or emails ending in get directed to that server.

This directs the internet traffic to the web server the website is hosted on.



Web site hosting is where the actual information for the web site sits. When a search is directed to the particular web server by the DNS the server sends the traffic to the required web site…. like a street address within the suburb.
Emails work along the same line …..but with a with a slight difference being directed to the mail server rather than a web server ...

Web hosting must sits on a web server … or again the web site information can't be displayed …and is anywhere from $10 a month to $150+ a month. Typical Web Hosting with a Content Management System (to allow you to manage your own site) and e Commerce (to allow you to do sales etc over the Internet) is typically $30-$50 a month for most Small to Medium business's.


Web hosting also typically includes the email hosting but this can be split between different vendors. Eg you may elect to host email at a locally based mail server within your office but have your web site hosted by your Web Design company. If you ant to set up an arrangement like this you have to change the MX record (Mail Exchange) with your domain registry.

While by no means simple its definitely not rocket science.

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Our testimonials

  • Our Hosted PBX Phone System and SHDSL internet Install was Seamless. I would recommend Telaustralia for anyone looking for that extra bit of service from their Phone Company. Our experience during our Hosted PBX installa.. more..

    Hosted PBX & SHDSL Macil Group
    Macil Group

  • Telaustralia was quick to react to our initial inquiries about a Business Grade Data Connection SHDSL and Hosted PBX Phone System. Shortly thereafter delivered the required communications and data plans to our business. .. more..

    Hosted PBX and SHDSL Subseaco

  • We engaged Telaustralia to install a new Phone System at our site. After getting a $4000 + quote from Telstra, Telaustralia gave us a Hosted PBX quote for $1500 and the system has so many features its amazing. Whats bett.. more..

    Hosted PBX Phone System Hummingbird Eco Retreat
    Hummingbird Eco Retreat

  • My Company retained Telaustralia to migrate our telephone, fax and internet system as well as advise us on a new NBN Phone and switchboard system. A prior office relocation and communications transfer was not handled.. more..

    NBN Phone System Lardner White Mt Eliza
    Lardner White

  • We'd like to thank Telaustralia for their wonderful service and professional manner in installing our NBN Phone System into our new office. Highly recommend their services - a pleasure to deal with. Sue Wilkinson Associa.. more..

    Sue Wilkinson
    Clauds Agency

  • Telaustralia was fantastic. Helpful, responsive, maintained ownership throughout our SHDSL & ISDN 10 Primary Rate Installation. ( more..

    Arran Goffe Sydney

  • Our office relocation went more smoothly than I could have hoped, thanks to Telaustralia. It was such a relief to have one point of contact for this project. Telaustralia managed the relocation of our fixed lines and sup.. more..

    J Levy
    Harms Consulting Sydney

  • Since changing to Telaustralia we have saved a considerable amount on our business phone accounts. We have been very impressed with the professional & prompt service we have received from the Telaustralia team. Nothi.. more..

    Jason Beare
    MBA Accounting Mornington

  • I would like to thank you for the level of service we received when you took over our business and home telecommunication accounts this year. It seemed like a daunting task to move our supplier considering we had been wi.. more..

    Tim Leonard
    Mortgage Choice Bayside Beaumaris

  • We are very new customers to Telaustralia after being referred by one of your existing clients. Telephone communications is so frustrating, different person everyone time you call for service,no followup and waiting peri.. more..

    Kim Reed
    Kim Reed Conveyancing Beaumaris

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