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THE BUSINESS PHONE COMPANY - CONTACT US

Please get in touch to enquire more about the products or to take your next steps to buy.

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Policies

The following are the customer policies for Telaustralia ("The Company"), PO BOX 2181, MORNINGTON VIC 3931. ABN 69547400000.

Call 1300783528, Fax 1300765182.

Acceptable Usage Policy Acceptable Usage Policy (102 KB)

Appointment of Advocate or Authorised Representative Appointment of Advocate or Authorised Representative (177 KB)

Customer Complaints Policy Customer Complaints Policy (63 KB)

Customer Service Guarantee Customer Service Guarantee (99 KB)

Disclosure Document Disclosure Document (73 KB)

Fair Use Policy Fair Use Policy (138 KB)

Financial Hardship Policy Financial Hardship Policy (53 KB)

Privacy Policy Privacy Policy (75 KB)

Protecting our Customers Protecting our Customers (143 KB)

Standard Form of Agreement Standard Form of Agreement (509 KB)

Should you require translation of these policies please visit Google Translate.

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Our testimonials

  • Our Hosted PBX Phone System and SHDSL internet Install was Seamless. I would recommend Telaustralia for anyone looking for that extra bit of service from their Phone Company. Our experience during our Hosted PBX installa.. more..

    Hosted PBX & SHDSL Macil Group
    Macil Group

  • Telaustralia was quick to react to our initial inquiries about a Business Grade Data Connection SHDSL and Hosted PBX Phone System. Shortly thereafter delivered the required communications and data plans to our business. .. more..

    Hosted PBX and SHDSL Subseaco
    Subseaco

  • We engaged Telaustralia to install a new Phone System at our site. After getting a $4000 + quote from Telstra, Telaustralia gave us a Hosted PBX quote for $1500 and the system has so many features its amazing. Whats bett.. more..

    Hosted PBX Phone System Hummingbird Eco Retreat
    Hummingbird Eco Retreat

  • My Company retained Telaustralia to migrate our telephone, fax and internet system as well as advise us on a new NBN Phone and switchboard system. A prior office relocation and communications transfer was not handled.. more..

    NBN Phone System Lardner White Mt Eliza
    Lardner White

  • We'd like to thank Telaustralia for their wonderful service and professional manner in installing our NBN Phone System into our new office. Highly recommend their services - a pleasure to deal with. Sue Wilkinson Associa.. more..

    Sue Wilkinson
    Clauds Agency

  • Telaustralia was fantastic. Helpful, responsive, maintained ownership throughout our SHDSL & ISDN 10 Primary Rate Installation. www.bazaarvoice.com (http://bazaarvoice.com).. more..

    Arran Goffe
    BazaarVoice.com Sydney

  • Our office relocation went more smoothly than I could have hoped, thanks to Telaustralia. It was such a relief to have one point of contact for this project. Telaustralia managed the relocation of our fixed lines and sup.. more..

    J Levy
    Harms Consulting Sydney

  • Since changing to Telaustralia we have saved a considerable amount on our business phone accounts. We have been very impressed with the professional & prompt service we have received from the Telaustralia team. Nothi.. more..

    Jason Beare
    MBA Accounting Mornington

  • I would like to thank you for the level of service we received when you took over our business and home telecommunication accounts this year. It seemed like a daunting task to move our supplier considering we had been wi.. more..

    Tim Leonard
    Mortgage Choice Bayside Beaumaris

  • We are very new customers to Telaustralia after being referred by one of your existing clients. Telephone communications is so frustrating, different person everyone time you call for service,no followup and waiting peri.. more..

    Kim Reed
    Kim Reed Conveyancing Beaumaris

 
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