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The BlogThe following are the customer policies for Telaustralia ("The Company"), PO BOX 2181, MORNINGTON VIC 3931. ABN 69547400000.
Call 1300783528, Fax 1300765182.
Acceptable Usage Policy (102 KB)
Appointment of Advocate or Authorised Representative (177 KB)
Customer Complaints Policy (63 KB)
Customer Service Guarantee (99 KB)
Disclosure Document (73 KB)
Fair Use Policy (138 KB)
Financial Hardship Policy (55 KB)
Privacy Policy (75 KB)
Protecting our Customers (143 KB)
Standard Form of Agreement (509 KB)
Should you require translation of these policies please visit Google Translate.
Telaustralia have been the ideal business partner for my business. I have landline, Blackberry Mobile and Internet services through them. The highlight besides the pricing is the personalised service for new products and.. more..
http://www.bazaarvoice.com/ Telaustralia was fantastic. Helpful, responsive, maintained ownership throughout our ISDN 10 Primary Rate Installation... more..
Our office relocation went more smoothly than I could have hoped, thanks to Telaustralia. It was such a relief to have one point of contact for this project. Telaustralia managed the relocation of our fixed lines and sup.. more..
Since changing to Telaustralia we have saved a considerable amount on our business phone accounts. We have been very impressed with the professional & prompt service we have received from the Telaustralia team. Nothi.. more..
I would like to thank you for the level of service we received when you took over our business and home telecommunication accounts this year. It seemed like a daunting task to move our supplier considering we had been wi.. more..
We are very new customers to Telaustralia after being referred by one of your existing clients. Telephone communications is so frustrating, different person everyone time you call for service,no followup and waiting peri.. more..
I would like to thank the Telaustralia team for their fabulous service - being time & equipment - also taking the time to review our account during our problem - Their patience & understanding has solved our issu.. more..
Just wanted to take the time to thank everyone at Telaustralia for their superb service, after spending what seemed like days trying to explain to someone what I required. I was recommended to Telaustralia and you guys g.. more..
We use telaustralia at all of our sites. Their pricing, and service has been fantastic. When we need something it is done with a minimum of fuss and we don’t ever have to worry about our phones... more..
From the movement I send a request for information email to Telaustralia I was amazed at the fast and detailed response. Before I knew it my ISDN lines were connected. As a business operator I would highly recommend Tela.. more..
