TELSTRA DIGITAL OFFICE – NOT ALL ITS STACKED UP TO BE. SAVE WITH THE TELAUSTRALIA ALTERNATIVE

Continuing on our Telstra Digital Office Technology comparisons from an earlier post https://telaustralia.com.au/_blog/The_Business_Phone_Blog/post/telstra-digital-office-technology-dot—good-value/

We did another comparison today of a Telstra DOT bill we received, compared with Telaustralias Hosted PBX pricing. Telaustralia Hosted PBX savings are at least 25% ahead of Telstra DOT.

Heres why Telstra Digital Office Technology DOT Phone systems are not good value!

The service we compared had 4 Handsets and was paying $490 a month for all included calls on 1 X L Core Plan and 3 XL Add on Plans and their 500Gb data service. They also had a Eftpos Service, a Fax service and a Line Hunt Group.

The Telstra bill showed they were making 480 Fixed Wire Calls and 390 Calls to Mobiles a month. We looked at a previous bill and it sowed their average call to mobile was 1.5mins per call.

Telaustralia Hosted PBX at least $100 a month cheaper!

When we assessed this Telstra DOT bill against the Telaustralia Hosted PBX Max Plan we came up with a monthly charge including  500gb ADSL 2, Fax, Eftpos, 4 Cisco SPA 504G Handsets, Line Hunt and all calls for a total of $385.

It gets worse for Telstra DOT.

We went to the Telstra website and checked what would happen if we tried to align the Telstra DOT plans more closely with the Customers call profile. We changed the Large DOT Plans add on plans to Medium DOT plans, which still include all Local and National calls and charged Mobile Calls at 30c per minute block. This changed the Monthly rental to $415. Assuming 75% of the Calls to Mobiles came from the DOT Medium add on plans this added another $174 to the charges for the month …increasing the Telstra spend to $589.

Contract or not?

Another aspect to consider is that Telstra DOT systems are typically contracted services for a minimum of 24Mths. Telaustralia Hosted PBX Systems using the same equipment and the same DSL network are not.