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RSS The Blog

  1. UNLIMITED SHDSL INTERNET 20/20 $479 10/10 $419 PROMO EXTENDED TelAustralia Customer Service 08-Oct-2014
  2. GETTING READY FOR A NBN PHONE SYSTEM TelAustralia Customer Service 22-Sep-2014
  3. SHDSL BROADBAND - WHY BOTHER? TelAustralia Customer Service 01-Sep-2014
  4. Telstra DOT (Digital Office Technology) Cheaper Alternatives TelAustralia Customer Service 29-Aug-2014
  5. THE NBN VERTIGAN REPORT TelAustralia Customer Service 28-Aug-2014

 The Business Phone Blog

UNLIMITED SHDSL INTERNET 20/20 $479 10/10 $419 PROMO EXTENDED

SHDSL INTERNET 20/20 $479 10/10 $419 PROMO HAS BEEN EXTENDED TO 26TH NOVEMBER

Our SHDSL Business Broadband promotion has been extended now until Wednesday 26th September 2014 so get your orders in before then to take advantage of this incredible offer.

These SHDSL plans give you unlimited data over a dedicated 1:1 connection with no contention and guaranteed speeds. Both of these plans come with free connection on 24mth agreement.

SHDSL is perfect for Hosted PBX, Cloud based applications and companies that have staff requiring remote access

If you would like to talk to an Australian based SHDSL expert please call 1300 783 528 (Sales) or CLICK HERE.SHDSL BROADBAND

GETTING READY FOR A NBN PHONE SYSTEM

Getting ready for a NBN Phone System

So you have decided to purchase a Hosted PBX, NBN Phone System or Telstra DOT (DIGITAL OFFICE TECHNOLOGY) system. What do you need to do to ensure the transition or installation is as hassle free as possible?

Here’s a few pointers that will make the move to a NBN Phone System and other cloud based services as easy as possible

1. Do you have adequate data cabling in place?

Each NBN Phone System or Hosted PBX Handset requires and Ethernet port for connectivity so ideally you have 2 X Ethernet Ports at each desk location. 1 Ethernet Port for Voice and 1 Ethernet for data. There are other options such as wireless handsets and piggy backing the PC from the Handset, but we find that having a separate port for PC and Phone is the most effective option. Of course for smaller sites the handsets can be connected directly to the router if everything is one spot in the building.

2. Do you have adequate Patch panel capacity at your Communications Cabinet?

For larger sites, when NBN Phone System handsets are installed they will need a distribution point at the Comms room where the switch and router will be located. If there isn’t enough capacity with a port for each handset then you will need to get the patch panel upgrade with enough ports for each phone and PC.

3. Power?

NBN Phone Systems and Hosted PBX phone systems can be susceptible to power fluctuations. It is important to ensure you do not use cheap power boards for any Voice products. A UPS (Uninterruptible Power Supply) can also assist of you are in an area that suffers for regular power outages. As long as all devices (including the Modem/Router) on the Phone System are connected to the UPS, you should be able to keep you phone system on line in the event of an outage.

4. Internet Capacity.

A NBN phone system running over a NBN connection will rarely have call quality issues. Over ADSL however it’s important to ensure you have a reasonably good quality ADSL connection with adequate bandwidth available for each call. It is recommended to allow 100Kbps bandwidth in each (both download and upload) for each simultaneous call. If you don’t have sufficient ADSL capacity then it’s worth considering adding in a 2nd DSL connection dedicated to your Hosted PBX.

5. Call flows.

We find that many customers do not put enough consideration into how they want incoming calls to be managed and this leads to additional costs for re programming the NBN Phone System after the installation. Ensure you consider each group and individual phone user. For example reception calls may be handled differently to Executive or warehouse calls. What do you want to happen to calls after hours? Go to Voice Mail or an After Hours number? Will you use Auto Attendant, Line Hunt Give or any of the other features that NBN phone systems have available.

If you would like to talk to a professional Phone System consultant call us on 1300783528 or click this BIG button!

SHDSL BROADBAND - WHY BOTHER?

SHDSL BROADBAND FOR SMEs. WHY ITS A NO BRAINER?

We are regularly questioned by customers, why would they consider taking a $500 a month SHDSL Internet connection when we have our $80 a month ADSL connection. For many SMEs, moving to a SHDSL connection is a No Brainer. Here's why.

1. SHARING DATA AND VOICE OVER A SINGLE SHDSL CONNECTION.

Many of SMEs don't realize that when you move to a Dedicated SHDSL Broadband connection you have significantly more bandwidth and capacity than over a a ADSL connection. This allows you run both data and voice calls over your Internet connection. Whats that mean?

2. USE SHDSL TO GET RID OF YOUR PHONE LINES.

Yes exactly what it says. A 10/10Mbs has adequate bandwidth to run about 150 simultaneous phone calls. Yes, thats right, up to 150 calls at a time so why bother paying for Line rentals when you can add in SIP trunks to your Phone System or a Hosted PBX Phone System. Getting rid of dealing with Telstra sounds really attractive!

3. ALLOW REMOTE ACCESS FOR STAFF TO YOUR ON SITE SERVERS.

Because the upload capacity is at least 10 X faster than for ADSL it means off site staff can access your server with out bringing the rest of the office to a halt. Every time your off site staff download info, your ADSL connection is uploading it. Because ADSL can only Send or receive data (it cant do both at the same time) staff working off site usually mean everyone else in the office stops working.

4. EVEN BETTER, GET RID OF YOUR SERVERS.

Having the capacity of a SHDSL connection gives you the bandwidth to make effective use of Cloud based applications including, Cloud Storage, Office 365, MYOB, Zero, Google Apps,Google Mail etc. This in tuns means you have no need for that server or the level of IT support required in the past. One SME customer of ours with 30 users reduced their IT Hardware, Software and Support costs from $150k per annum to under $30k per annum.

The $500 a month for SHDSL starts to look cheap doesn't it. If you would like to discuss SHDSL Broadband for your site please click this button.

SHDSL Fast upload speeds

Telstra DOT (Digital Office Technology) Cheaper Alternatives

Telstra DOT (Digital Office Technology) vs Telaustralia Hosted PBX and NBN Phone Systems

As we have discussed on several recent blog posts there is an number of great alternatives to Telstra DOT phone Systems.

In July we discussed what we didn't like about Telstra DOT -  Telstra DOT - What we don't like!

Previous to that we did some price comparisons of Telstra DOT vs Telaustralia NBN Phone Systems - Telstra DOT Good Value?

Well in the time since those posts nothing has changed and we just cant see any sense in taking the exact same hardware and the exact same operating platform and paying significantly more for it. As the NBN rolls out it appears Telstra DOT is the system of choice for Telstra Business Centres SMEs up to about 50 staff.

We are increasingly getting requests for quotes to compare with DOT systems in NBN roll out areas. In many cases we can determine for the customer that they don't need a new system. We have saved customers a lot of money by asking the right questions about their phone systems. In some cases we find that by doing some simple modifications the the Phone System, or by adding ATAs using SIP trunks over their NBN Connection, there is no need for an entire new Phone System.

Before you take the step for a new Telstra DOT Phone System give us a call for a comparison on 1300783528. If you have a recent phone bill you can send to us or submit this form we can give you a very accurate assessment of how your phone bill would look with a Telaustralia Hosted PBX or NBN Phone System.

Telstra DOT alternative

THE NBN VERTIGAN REPORT

THE NBN 2014 COST BENEFIT REVIEW BY DEPARTMENT OF COMMUNICATIONS

After coming to Government in 2013, the Coalition Government lead by Tony Abbot and Communications Minister Malcom Turnbull requested the Department of Communications conduct a full review of each Parties NBN proposal.

The Labour proposal was for Fibre to the Premises in Metro and regional Centres combined with Fixed Wireless in rural and remote areas and was purported to cost up to $90 billion.

The Coalition proposal was a paired back version with a mix of technologies utilizing existing Telstra and Optus Fibre coaxial cable (Hybrid)  in inner metro areas, Fibre to the premises on new build Green fields sites and Fibre to the Node (FTTN) in other brownfield (outer Metro) sites and Fixed Wireless and satellite in rural and remote areas. The cost of the Coalition Plans is purported to be in the $35-$45 billion range.

Dr Michael Vertigan AC was appointed to lead the review and the cost benefit analysis was announced this week. A link to the review can be found here.. http://www.communications.gov.au/broadband/national_broadband_network/cost-benefit_analysis_and_review_of_regulation/independent_cba_of_broadband

An interesting view point from the Age newspaper ..  http://www.theage.com.au/business/vertigan-shows-the-nbn-is-worth-doing-20140827-10975o.html

My view? Well every kid wants his dad to buy a Ferrari and that's what the Labour plan would of delivered ..... eventually. A super fast platform and the speed would of made sense at some point. Eg We cant drive the Ferrari on our streets as fast as it can potentially go most of the time, but sometimes it would be a real blast.

However while every kid wants the Ferrari most Dads, if they are responsible say, Mate I would love to get that Ferrari but we cant afford it. We are going to go with the Commodore or Falcon. It will get the job done and probably a bit slower in some cases but at least we can afford it.

Here's a video of Federal Comunications Minister Malcom Turnbull doing a fairly straight forward whiteboard exercise that looks at the cost benefits in fairly simple terms. http://www.theguardian.com/world/video/2014/aug/26/malcolm-turnbull-nbn-internet-speed-whiteboard-video

The Vertigan report basically supports this by saying that the increased speeds delivered by Fibre to the Premises (FTTP) that would of added 10s of Billions to the NBN build costs, would not of delivered an equivalent return on investment.

Loosely it says the extra $60-90 odd billion to build full FTTP would only deliver $2 Billion in total return on investment, while the Coalition proposal $35-45 Billion would deliver a net $18 Billion in return on investment

When it comes to speeds most people at this point are scratching their heads trying to find an application that will deliver ROI on a 1Gigabyte speed connection. At this point its only hypothetical (though I think likely given human ingenuity) that these apps will be come available over the next 20 years.

Testing so far  of Fibre to the Node is getting speeds in the order of up to 95Mbps download and 35Mbps+upload speed. Compared to current ADSL speeds that is a huge increase in speed. Sites that want to have fibre to the premises will in future be able to pay to have fibre built at their own cost, so I see that as a reasonable compromise.

Multi tenanted buildings/sites are going to have cable taken to the basement/MDF and will then be able to sue existing copper infrastructure to take the NBN service into the suites or elect to light up the entire building or individual suites with Fibre if that's their need.

If you would like to talk to a professional Australian based consultant about NBN for your business CLICK HERE

NBN PHONE SYSTEMS - SO EASY TO USE

NBN PHONE SYSTEM - SIMPLE USER VIDEOS AND PRICE ESTIMATOR

See how simple it is to use our Cisco NBN Phone Systems. It cant be easier to use our fully feature NBN Phone systems. Check the brief Video Guides here from Cisco before you consider buying. Its so simple to use our NBN PBX.

A significantly cheaper alternative to Telstra DOT (Digital Office Technology)

CLICK HERE FOR NBN PHONE SYSTEM USER VIDEO

CLICK HERE FOR YOUR READY TO USE NBN PHONE SYSTEM PRICE GUIDE

Hosted PBX Australia

Would you like a customised quote for you own NBN Phone System? Click Here

Free Hosted PBX Handset

SHDSL INTERNET PROMO 20/20 $479 10/10 $419 EXTENDED

SHDSL 20/20 $479 AND 10/10 $419 PROMO PRICING EXTENDED.

Our great value SHDSL Internet promotion has been extended now until Friday 26th September 2014 so get your orders in before then to take advantage of this incredible offer.

These SHDSL plans give you unlimited data over a dedicated 1:1 connection with no contention. Both of these plans come with free connection on 24mth agreement.

If you would like to talk to an Australian based SHDSL expert please call 1300 783 528 (Sales) or CLICK HERE.

SHSDL PLANS OFFER EXTENDED 

 

NBN WIRELESS WILL REVOLUTIONISE TELECOM FOR SMALL TOWNS

NBN FIXED WIRELESS PLANS AND HOW THEY WILL CHANGE TELECOMS FOR SMALL BUSINESS IN SMALL TOWNS

There are many small towns now coming into reach of the NBN Fixed Wireless Network. In fact geographically Fixed Wireless is the fastest expanding component of the NBN roll out. Many of these Small towns had no ADSL access or were limited to ADSL 1 previously.

The NBN Fixed Wireless Network will delver data speeds of 25Mbps download and 5Mbps upload at comparable cost to the Fixed NBN network. This is fast enough to allow business to run applications previously not possible over ADSL 1 or ADSL 2. NBN Co will be managing the quality of the wireless connections by carefully monitoring the number of connections on any one base station. The NBN fixed wireless is designed to offer consistent speed, availability and reliability. You need to be within line of sight of the base station to get a Wireless NBN connection installed.

What the Wireless NBN connection will do is allow small to medium business run Hosted PBX Phone Systems and SIP trunks over their Fixed Wireless NBN connection. This will mean these customers no longer need to have Telstra Phone lines for their business and this in turn will open up potential for big savings by switching to Hosted PBX or SIP trunks.

SIP Trunks are a PSTN alternative which can commonly connect into existing Phone Systems. When comparing costs a typical Telstra Business Phone Line Rental now is anywhere between $40 and $90 per month. SIP Trunks are typically $10-$12 per SIP Trunk with each trunk being a replacement for a phone line, so its easy to see savings can be huge.

Not only will the telecoms changes be revolutionary. Higher upload speeds of up to 5Mbps will allow Small Business to take advantage of Cloud Based Apps, Remote access and video conferencing which would of been almost impossible under a ADSL 1 connection.

If you would like a NBN Business Expert to call you CLICK HERE

NBN FIXED WIRELESS INTERNET PLANS

NBN ROLL OUT ADVICE FOR BUSINESS

NBN ROLL OUT ACCELERATING

We read the recent NBN roll out table with interest over the week.

You can see the roll out progress at this link...

http://www.nbnco.com.au/content/dam/nbnco2/documents/website-communities-table.pdf

There has been a big increase in Wireless NBN areas now active and work continues in Brownfield sites. In particular Victoria seems to be getting a reasonable chunk of Northern and Western suburbs business areas included in the roll out. This will prime these sites to slash their communication costs by moving to SIP trunks and Hosted PBX phone systems over an NBN connection.

The NBN roll out in Victoria will benefit Northern and Western Suburbs business areas with Brunswick and Carlton now live in many streets. NBN roll out for Footscray, Yarraville, Seddon, Tottenham, Sth Morang, Tullamarine and Keilor continues, with areas now going live also meaning many business in this areas will benefit from moving services off Telstra network to SIP and Hosted PBX.

NBN roll out in NSW also appears to benefit business in Strathfield and Seven hills being 2 areas with a large number of NBN business customers set to benefit.

Darwin is also benefiting from the NBN roll out with most of Darwin CBD now live and the Berrimah Business Park also live and the rest of Darwin City area under construction.

Click HERE if you would like an NBN expert to contact you for a free consultation.

NBN Rollout 

INTERNET FOR CLOUD COMPUTING

WHAT INTERNET DO YOU NEED TO MOVE TO CLOUD SOFTWARE?

There is 1 Question you must ask any Cloud Software provider. Read on to find out what that question is!

We are seeing a lot of inquiries along these lines....

Caller: Hi We run a Real Estate Agency and we have moved to Cloud Based Software and our whole office internet is running so slowly.

Telaustralia: I think we can help you. How many people do you have in the office?

Caller: 7 Staff.

Telaustralia: Are you currently running ADSL 2 Internet?

Caller: Yes and we are getting about 10mb download speed and about 700kbps upload speed.

Telaustralia: We think the problem is that because ADSL 2 Internet has a maximum upload speed of 1Mb, this is causing the issue. You don't have sufficient upload bandwidth available to you. You probably need SHDSL internet.

Caller: How much does that cost?

Telaustralia: $300-$500 a month is fairly typical for a SHDSL internet connection.

Caller: We cant afford that much! We have just outlaid many thousands of dollars for this new software.

If this scenario sounds familiar its because the massive uptake of Cloud and Web based software platforms is strangling the typical ADSL 2 Internet upload capacity.

So before making any decision to move to Cloud based Software ask this 1 critical question. What Internet connection do you recommend to run your software?

If the answer is SHDSL budget another $300 a month in data costs over and above your ADSL connection and include this in any business case.

The alternative is that your business could end up paying a lot of money for software that doesn't perform at its optimum, especially if there is no SHDSL option available to you.

If you would like to discuss SHDSL internet with an Australian based expert please click the button below or call us on 1300783528.

SHDSL Internet


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  • We engaged Telaustralia to install a new Phone System at our site. After getting a $4000 + quote from Telstra, Telaustralia gave us a Hosted PBX quote for $1500 and the system has so many features its amazing. Whats bett.. more..

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  • We'd like to thank Telaustralia for their wonderful service and professional manner in installing our NBN Phone System into our new office. Highly recommend their services - a pleasure to deal with. Sue Wilkinson Associa.. more..

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    Harms Consulting Sydney

  • Since changing to Telaustralia we have saved a considerable amount on our business phone accounts. We have been very impressed with the professional & prompt service we have received from the Telaustralia team. Nothi.. more..

    Jason Beare
    MBA Accounting Mornington

  • I would like to thank you for the level of service we received when you took over our business and home telecommunication accounts this year. It seemed like a daunting task to move our supplier considering we had been wi.. more..

    Tim Leonard
    Mortgage Choice Bayside Beaumaris

  • We are very new customers to Telaustralia after being referred by one of your existing clients. Telephone communications is so frustrating, different person everyone time you call for service,no followup and waiting peri.. more..

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    Kim Reed Conveyancing Beaumaris

 
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