Please get in touch to enquire more about the products or to take your next steps to buy.
ISDN 2 BUSINESS PHONE LINES WITH FREE INSTALLATION - SAVE $000S ON YOUR ISDN 2 PHONE CONNECTIONS.
FREE BUSINESS PHONE LINE CONNECTIONS ON PSTN, ISDN 2 AND ISDN 102030 BUSINESS PHONE LINES USING TELSTRA ON RAMP ISDN NETWORK. ISDN PHONE LINES AUSTRALIA WIDE.If you are starting up a business and need new phone lines or simply expanding on the services you have in place, you have come to the right place. At Telaustralia we specialise in Business Phone lines. ISDN 2 and ISDN 102030 Phone lines connections are what we do. We offer free connections on ISDN 2 and ISDN 102030 Phone lines which can save you $thousands.
Listed prices include GST and services are on Telstra network. All timed calls charged in 1 second increments. National, Fixed to Mobile and International calls have a connection fee of 10c inc GST per call. Free connection requires 24 mth agreement and early termination charges apply. Early termination charge is part months remaining x monthly line rental. Minimum monthly call spends apply for free connection.
FREE ISDN 2 PHONE LINE CONNECTIONS - SAVE $000s
If you require a new ISDN telephone line we will provide up to 5 ISDN 2 or multiple ISDN 10/20/30 Telephone line connections for free on a 24 Month agreement. Minimum call spend of $50 per month per line installed. If no in place lines are available will give you a credit of $150 per PSTN Telephone line inc GST for each new line to be installed. Subject to normal Terms & Conditions and Credit Check. Early termination charges apply on free connections with 24 mth agreement.
FREE CONVERSION OF STANDARD PHONE NUMBERS TO ISDN 2
In most cases you can even convert your PSTN phone numbers to ISDN2 phone lines and we will do the conversions for free. This means you have the advantage of keeping your existing numbers and get the advantage of digital phones lines. For example you can convert 2 of your PSTN lines to ISDN2 and then take another ISDN2 service with a 100 Number Indial DID range and then let your PABX system manage your calls however you want.
WHY USE ISDN 2?
WHY USE TELAUSTRALIA?Telaustralia is a Business only Telco so we don't have hundred of thousands of residential customers clogging up our systems or call centre. Telaustralia allocates each Business Customer their own Account Manager with direct contact details, so you get a Single Point of Contact. We don't keep you waiting. If you do need to contact our Australian based Call Centre our average wait time is under 1 minute. Telaustralia can put your Telstra network landlines (ISDN2, ISDN 102030, PSTN) , Telstra GSM Network Mobile, Optus Capped Mobile Plan or Blackberry and Telstra network Internet all on the one bill. If you don’t believe it take a look at our referrals page. Many happy customers and a referrals list that is growing all the time.
We offer Free connection on ISDN 2 services Our Fixed Wire or Land Line Telephone Services include:- PSTN Phone Lines or POTs Plain Old telephone Service ISDN 2, ISDN 10/20/30 with Direct Indial number Ranges Pulse Metering, Loop Metering & Real Time Metering Line Hunt, Message Bank, Caller ID & Exchange Based Redirection Plus we have a huge range on Mobile Phone, Internet and Phone Systems. Click the tabs above to discover our full range of Communication Solutions.
PLEASE CALL 1300783528 TO DISCUSS YOUR ISDN 2 REQUIREMENTS WITH ONE OF OUR EXPERIENCED CONSULTANTS.
WHAT IS ISDN 2Formerly known as OnRamp 2, ISDN 2 transforms your existing analogue telephone line into two digital connections.
ISDN2 features are; Two telephone numbers
• Two digital channels capable of transferring both voice and data at bandwidth rates of 2 x 64kbps or 128kbps when 2 lines are combined
• Quick safe and clear transfer of data including graphics, studio-quality videos and large data files
• Only one service line is required for telephones, faxes or computers allowing you to use the other line to work remotely in the field or at home
• Video conferencing facilities with live, full-colour, two-way video, audio and data communication (additional equipment required)
• When used with an ISDN compatible Internet plan it provides faster-than-dial-up internet and email access
• An ISDN2 service must be connected to an ISDN compatible PABX system at the customers premises
WHAT IS A DIRECT IN-DIAL (DID) RANGEA Direct In-Dial is a range of 100 numbers allocated to your ISDN service. It is sometimes referred to as 100 Number range. Direct In-Dial ranges are always in blocks of 100 and are only available on ISDN2 and ISDN 10/20/30 services. In-dial ranges always start with 00 as the last two digits and end with 99 as the last two digits of the range. Multiple In-Dial Ranges can be supplied on a single ISDN service on Telaustralia Telstra and Optus services.
Even though you may only have 2/4/6 lines you can have 100 numbers and this allows you to allocate a direct dial number for any individual or department with your company. This allows you to efficiently manage your calls by directly internal and direct calls to the desired locations while retaining the ability to direct certain advertised numbers via a receptionist or call centre.
With a Direct In-Dial range you are also have access to Extension Level billing which allows you to bill calls out via each extension of the 100 number range. Typical application for this would be serviced offices where the calls need to be metered or call costs from a particular extension billed back to a customer or department.
Direct In-Dial is available on ISDN 2 and ISDN 10/2030 and all Networks delivered by Telaustralia including Telstra, Optus and AAPT.
WHAT IS ISDN 2 ENHANCEDISDN2 enhanced services are identical to standard ISDN2 services but are supplied with an integrated network termination device and router. Since this hardware is more expensive to supply, the monthly line rental is a few dollars higher than standard ISDN2. The integrated unit supplied currently is the Open Networks NT1 plus II . This unit allows the customer to connect multiple computers on a small LAN to the ISDN service to leverage the ISDN investment. The NT1 plus II also allows customers to "bond" the two channels together for 128kbps internet access when no phone lines are in use. Although these units require mains power they have the ability to keep the main phone line active during a mains power failure.
HOW DOES ISDN 2 WORK?ISDN technology converts a standard analogue telephone line into 3 separate channels. 2 Bearer Channels Each bearer channel has an available bandwidth of 64kbps which can be used for voice, video, data, or multimedia calls. These bearer channels can be aggregated together to give 128kbps bandwidth which is useful in areas where broadband internet access is not available. 1 Delta Channel The Delta ("D") channel has an available bandwidth of 16 kbps and cannot, therefore, be used for voice calls. It is used primarily for communications (or "signaling") between switching equipment in the ISDN network and the ISDN equipment at your site. Due to the above structure you may sometimes see an ISDN2 service referred to as ISDN (2B+D).
HOW DO I CONNECT TO ISDN 2 PHONE SERVICEAs ISDN is digital, there is no need for a modem. However, a customer will need a terminal adapter to receive the ISDN service. A terminal adapter enables the communication from the user's terminal to the network and serves as an interface between the ISDN BRI line and the customers equipment. Terminal adapters are sometimes referred to as Network Termination (NT) devices or ISDN modems/routers, although this latter term is slightly misleading. The terminal adapter is provided by the ISDN service provider. To connect the customer's local area network (LAN) to an ISDN2 service the customer will require a separate ISDN router or (as is more common) a terminal adapter with a modem / router built in. Customer wishing to connect a LAN to an ISDN2 service should choose the ISDN2 enhanced service.
HOW DO I CONVERT 2 PSTN LINES IN TO AN ISDN2?It pretty simple. We take your 2 PSTN numbers and arrange for them to be converted to ISDN2. Its as simple as that.
CAN I CONVERT ISDN 2 PHONE LINES BACK TO PSTN LINES?
Yes you can. It takes approx 15-30 working days and there is a service charge for the conversion.
WHAT TYPE OF ISDN SERVICES ARE THERE?ISDN services come in two types known as Basic Rate Interfaces or Basic Rate Access(BRI/BRA) ISDN 2 and Primary Rate Interfaces or Primary Rate Access (PRI/PRA) ISDN 10/20/30. ISDN services are only available in channel blocks of 2, 10, 20 and 30. If a customer needs, say 6 channels they must implement 3 x ISDN2 connections. For customers wanting, say 14 channels they must implement an ISDN10 and 2 X ISDN2 channels. Customers cannot order an odd number of channels.
WHAT IS ISDN 2 USED FOR?ISDN can be used for a range of voice, data, video and image transfer applications including - Telephony: ISDN provides clear telephone connections. In conjunction with digital telephones, small phone systems and PABX systems, ISDN can offer some additional call and messaging features compared to analogue services. Prior to the increased availability of ADSL internet ISDN 2 was also used as the highest speed available Internet service.
WHAT IF I WANT MORE THAN 10 ISDN CHANNELSISDN primary rate services are only available in blocks of 10, 20 or 30. If a customer requires a number between two blocks they will need to combine a primary rate service with one or more basic rate services. Since basic rate services only come in multiples of two it is impossible to have an odd number of ISDN channels. As an example, to achieve, say 16 channels a customer would need 1 x ISDN 10 3 x ISDN2 This would require the customer to have a PABX with both a primary rate interface card and a basic rate interface card installed.
PLEASE CALL 1300783528 TO DISCUSS YOUR ISDN 2 REQUIREMENTS WITH ONE OF OUR EXPERIENCED CONSULTANTS
ISDN 2 GLOSSARY OF TERMS AND TERMINOLOGY, FEATURES, DESCRIPTIONS & RESTRICTIONS
Call Barring OptionsWith Call Control, you can turn the selected barring level/s on and off as often as you require. In this section, provide the barring level/s which you require to be active with Call Control turned on. A Personal Identification Pin (PIN) will be provided by Telaustralia and is required to activate and deactivate Call Control.
Site Cabling DetailsA lead-in is a conduit, usually installed underground, which allows for the installation of telephone cabling from the Telstra Pit in the street to the customers Building Distributor on their premises. New or recently redeveloped sites may not have a current Lead-In. If a Lead-In does not exist, your application for an ISDN service may be delayed. Additional Cabling If Telstra is required to run additional cabling to connect the NT1 to the network, fee for service charges will apply. S-Bus S-Bus cabling is cabling past the NT1 to which allows up to 8 ITEMS of terminal equipment to be connected. DC Power Pack The 40V DC power pack provides extra power to the S-Bus which is required by some brands of Customer Equipment (CE). Talk to your CE supplier before selecting this option
Calling Line Identification Restriction/PresentationIn the normal service configuration the calling line identification (calling number) is sent forward with each call and is presented to a called party who subscribes to Calling Line Identification Presentation or Calling Number Display. The sending forward of the CLI can be blocked on a call by call basis from some CE.
Alternatively, you may have the service configured to prevent the forwarding of CLI. In this configuration the sending forward of CLI on a call by call basis can be initiated by some CE. This configuration is Calling Line Identification Restriction (CLIR). Please check with your CE supplier to confirm how you can both allow and restrict presentation of your telephone number. Calling Line Identification allows the telephone number of the caller to be presented on most incoming calls; unless this has been restricted by the caller.
Call WaitingThis feature informs you when another caller is trying to get through to you while you are using the full capacity of your service (both B channels). It enables you to take the incoming call and place one channel on hold.
Call Forwarding Variable Options1. With Call Forward Immediate, you can forward your calls to a number you select and change it at any time. Your calls will be forwarded immediately. 2. With Call Forward Busy, your calls will be forwarded to the number you select if your phone is busy. 3. With Call Forward No Answer, your calls will be forwarded to the number you select if your phone is not answered within 20 seconds. You can change the time delay from 5-60 seconds Fixed Options Fixed number forwarding means you can forward to a previously selected number stored in the telephone exchange. In this section you must nominate the number to which the calls are to be forwarded and whether you wish this to occur for Immediate, Busy or No Answer options
Enquiry/ConferenceWith Enquiry /Conference, you can make another (enquiry) call to a third person when you are already on a call. If you with, you can then have a three-way conversation (conference). Section 12 - Activated Call Redirection - All service types excluding DID Pt to Multi Pt This feature is a permanent activated redirection. This is typically applied where a customer is unable to activate call forward from their CE and requires call forward on their active ISDN service (eg forward on busy). This feature is applied as a call forward fixed and applied by Telaustralia. Note: This is not a disaster recovery redirection and cannot be activated within a short time frame (activation of this feature may take up to 5 days). There are other options available for disaster recovery redirection.
Call TransferCall Transfer allows the ISDN2 customer to transfer an established voice call to any other number (ie fixed or mobile) anywhere in Australia or overseas. The ISDN 2 customer pays standard ISDN 2 call costs for the successfully transferred leg of the call. Call Transfer feature rental charges apply. Subscription to the Call Transfer feature automatically includes the Enquiry / Conference feature.
Malicious Caller IdentificationThis feature allows you to activate the recording of the caller’s telephone number of a current call. The call details are recorded at the Telstra exchange and used by Telstra to identify the service from which the offending call/s are generated. If necessary, Telstra will involve the police. Prior to July 2001, this feature has been provided to all ISDN services as Malicious Call Trace (MCT), a non-ETSI feature. ETSI compliant MCID is now available and is functionally identical to MCT. Customers subscribing to this feature will be provided with Malicious Call Trace as well as Malicious Caller Identification (as the capability of CE to handle each version may differ). Subscription to MCID/MCT will apply the feature per access for Multi Number services; on all accesses for Line Hunt services with Multi Number and across the whole number range for DID services.
Please consult your CE supplier if you plan to use this feature. Extra charges apply for this supplementary feature.
User to User MessagingAll service types excluding DID Pt to Multi This feature allows you to send and receive from another user, information in packets of 128 Octets each. There are two types of User to User messaging available: • User to User 1 : Where information is only sent between users during call establishment and clear down • User to User 3: Where information is only sent between users during the active part of the call. This feature is not supported on international calls. Please consult your CE supplier if you plan to use this feature. Extra charges apply for this supplementary feature.
Extension Level BillingOnly available on DID Pt to Pt / Not compatible on DID Pt to Multi Pt The feature allows you to receive details of call costs for each of your extensions. On your account you will receive a listing of the extension numbers and a list of the calls made from each extension with start time, duration, indication whether voice or data call, cost, called number, destination and rate. The feature is applied across the entire allocated range, and is not applied to individual extensions in isolation. Extra charges apply for this supplementary feature.
Operator Connect DiversionOnly on DID Pt to Pt/Not compatible on DID Pt to Multi Pt This feature allows you to redirect all incoming national reverse charge calls and all international operator . connected calls to a nominated number (which will generally be an operator console). This assists you to prevent the acceptance of unauthorised incoming calls. The diversion of calls can not be guaranteed in cases of interconnection with another carrier (particularly international) where specifications may not align with those of Telstra. Extra charges apply for this supplementary feature
Direct IndialThe Direct Indial option allows your customers to call your staff direct without the need to go through an . operator and is available in blocks of 100 numbers only. Configuration Setting The majority of Direct Indial services should be set to the default setting of point to point operation which is the standard setting for most PABXs. Only tick the “Yes” box if your equipment supplier specifically advises you that point to multipoint configuration is required
Individual Telephone NumbersThe majority of ISDN Individual Number services should be set to the default setting of point to multipoint operation which is the standard setting for most Routers, Terminal Adaptors & PC Cards. Most PABX and Telephone Systems have a setting of point to point operation. Only tick the “Yes” box if your equipment supplier specifically advises you that point to multipoint configuration.
Line HuntIf you have more than one ISDN 2 service it is possible to group the services so that incoming calls hunt across the available access lines to find a free line. This feature is called Line Hunt and is activated on incoming calls made to a Group Directory Number.
PLEASE CALL 1300783528 TO DISCUSS YOUR ISDN 2 REQUIREMENTS WITH ONE OF OUR EXPERIENCED CONSULTANTS
We'd like to thank Telaustralia for their wonderful service and professional manner in installing our NBN Phone System into our new office. Highly recommend their services - a pleasure to deal with. Sue Wilkinson Associa.. more..
Telaustralia was fantastic. Helpful, responsive, maintained ownership throughout our SHDSL & ISDN 10 Primary Rate Installation. www.bazaarvoice.com (http://bazaarvoice.com).. more..
Our office relocation went more smoothly than I could have hoped, thanks to Telaustralia. It was such a relief to have one point of contact for this project. Telaustralia managed the relocation of our fixed lines and sup.. more..
Since changing to Telaustralia we have saved a considerable amount on our business phone accounts. We have been very impressed with the professional & prompt service we have received from the Telaustralia team. Nothi.. more..
I would like to thank you for the level of service we received when you took over our business and home telecommunication accounts this year. It seemed like a daunting task to move our supplier considering we had been wi.. more..
We are very new customers to Telaustralia after being referred by one of your existing clients. Telephone communications is so frustrating, different person everyone time you call for service,no followup and waiting peri.. more..
Before moving all of my business telecommunication accounts to Telaustralia, I was experiencing ever increasing phone bills and zero customer service. Since then, my move to Telaustralia has definitely changed my neg.. more..
Telaustralia have been the ideal business partner for my business. I have landline, Blackberry Mobile and Internet services through them. The highlight besides the pricing is the personalised service for new products and.. more..
I would like to thank the Telaustralia team for their fabulous service - being time & equipment - also taking the time to review our account during our problem - Their patience & understanding has solved our issu.. more..
Just wanted to take the time to thank everyone at Telaustralia for their superb service, after spending what seemed like days trying to explain to someone what I required. I was recommended to Telaustralia and you guys g.. more..