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RSS The Blog

  1. ISDN FEATURES - WHAT SERVICES CAN I HAVE ON MY ISDN 102030 OR ISDN 2 TelAustralia Customer Service 21-Feb-2012
  2. TELAUSTRALIA FIRST TELCO TO IMPLEMENT TELECOMMUNICATIONS CONSUMER PROTECTION CODE TelAustralia Customer Service 19-Feb-2012
  3. Busines Phone & Office Phone Relocation Guide TelAustralia Customer Service 10-Feb-2012
  4. OUR CUSTOMER SERVICE STATISTICS FOR DECEMBER 2011 AND JANUARY 2012 TelAustralia Customer Service 10-Feb-2012
  5. INTERNATIONAL ROAMING CHARGES OPTUS NETWORK Paulie Wells 08-Feb-2012
Hosted PBX

MyVoIPPBX

The All-in-One Business PBX with Advanced Features and Low Cost Calls

  • Fully Featured Hosted Phone System
  • Easily Managed Online
  • Music on Hold and Hunt Groups included
  • Flexible Auto Attendant
  • Voicemail-to-Email & Fax-to-Email
  • Direct Indial Numbers
  • No long Term Contracts
  • Customise Features according to User Needs: Standard, Mobility, Executive
  • NO Line Rental Costs
  • FREE Inter-Office Calls
  • Flat Rate Local & National Calls

Grow as you Go Simplicity

MyPBX is a monthly licensed service, meaning there are much smaller upfront costs to purchase a new PBX, allowing you to keep capital expenditure for other business needs. Licenses for the system will increase and decrease with you, so scalability of this system is perfect for Australian businesses.

Huge Savings on Call Costs

If your staff call between offices frequently, or you have teleworkers in different locations, then those calls are FREE which will save a huge amount on your monthly phone bill whilst enhancing productivity and maintaining excellent call quality. And with flat rate local and national calls, staff can talk for as long as they like without you feeling the pinch.

Features that Enhance Productivity

MyPBX offers all the advanced features you would expect from a traditional PBX but with some exciting differences. You can manage your personal calling profile via our Web Assistant plug in, which will help you automatically field calls to mobile or voicemail. The Remote Office allows you to use your mobile just as you would use your desk phone, dialling other extensions, transferring calls internally and hold 3-way conference calls.

Lower Maintenance Costs

Unlike traditional PBXs, a maintenance visit to your office isn't required anymore as all changes can be easily performed online, and completed within seconds, not hours. No costs for maintenance agreements, no waiting for technicians.

Plan Options

Hosted PBX

User Licence Options

User Feature Options

Inter-Office Calls

Local
Call

National
Call

Calls to
Mobile

Calls to
13 Numbers

$15
per month

Standard
$12

Fax-to-Email $9

FREE

12c each

11c each

24c per min

30c per call

Standard with Mobility
$15

Web Assistant

$9

Executive
$20

Conference Centre

$9

Auto Attendant + $16 per month, Hunt Groups FREE, Number Porting $100 per Block per Address. Prices are inc GST

Features

My VoIP PBX is a feature rich platform that allows businesses to solve process or resource issues through smart routing of calls. Below we have included the most popular features, as well as some of the features specific to the system. If there is something that you current system does that isn't on the list, please let us know and we find a solution to suit. One of the benefits of working with us, is our understanding of the system and how it can work to your business needs.

Group Features

Automated Attendant

Tick

Hunt Groups

Tick

Music On Hold

Tick

Additional User Options

Web Assistant

Tick

Conference Centre

Tick

Fax to Email

Tick

User Features

Standard

Mobility

Executive

Call Hold & Transfer

Tick Tick Tick

Call Forward

Tick Tick Tick

Call Park

Tick Tick Tick

Call Pick up

Tick Tick Tick

Do Not Disturb

Tick Tick Tick

Hotelling

Tick Tick Tick

Speed Dial

Tick Tick Tick

3 Way Calling

Tick Tick Tick

Voicemail to Email

Tick Tick Tick

Call Waiting

Tick Tick Tick

Anonymous Call Rejection

Tick Tick Tick

Line Identification Restriction

Tick Tick Tick

Automatic Callback

Tick Tick Tick

Last number redial

Tick Tick Tick

Simultaneous/Sequential Ring

Tick Tick

Remote Office

Tick Tick

Broadworks Anywhere

Tick Tick

BLF

Tick

Selective Call Forward

Tick

CommPilot Express*

Tick

Call Forward Selective

Tick

Call Notify

Tick

Push to Talk

Tick

How it Works

The below diagram shows the ideal way to create a dedicated network for IP Voice within your office. Of course, every office has different networking requirements, involving both your computers and IP handsets, but we can help advise on the best network to accommodate both your voice and data requirements.

Choose Your IP Handsets

cisco-spa-303.jpg cisco-spa-504g-1200px.jpg cisco-spa-525g.jpg  

Cisco SPA 502G

1 Line Entry Level
$187

Cisco SPA 504G

4 Line General User
$220

Cisco SPA 525G

5 lines Premium
$440

Note

Non-approved & BYO hardware will not be supported and will receive a best effort SLA.

polycom_ip331.jpg polycom_ip450.jpg polycom_ip650.jpg Siemens-A580-Gigaset.jpg

Polycom IP331

2 Line Entry / General
$235

Polycom IP450

3 line Executive
$375

Polycom IP650

6 line Premium
$525

Siemans A580 Gigaset

Cordless DECT

$199

 

Choose Your Router / Switch

netcomm-NB6.jpg Cisco-SRP527W.jpg Cisco-ESW520-8-Port.jpg Cisco-ESW520-24-Port.jpg Cisco-SLM224P.jpg

Netcomm NB6+4

ADSL2+ Modem and Router

$165

Cisco SRP527W

ADSL2+ Modem, Router, 4 Port Switch, Wireless N, 3G Backup, Quality of Service. Automatic Configuration of Cisco Handsets

$440

Cisco ESW520 8 Port

8 POE Ports, Automatic QoS Provisioning

$660

Cisco ESW520 24 Port

24 POE Ports, Automatic QoS Provisioning

$1050

Cisco SLM224P

24 Ports including 2 Gigabit and 12 POEManual VLAN, QOS Provisioning

$825

Things You Should Know (Show/Hide)
1. In order to access the Service, you: will need a dedicated fixed line broadband Internet connection, such as ADSL 2+; will need an IP Phone; may need extra hardware depending on your set up e.g. router, switches. 2. We recommend that the Service be accessed with hardware supplied or approved by us, using a broadband ADSL or SHDSL service supplied by us to our specifications. The Service is designed to allow users to bring their own device, but we do not offer any guarantee or assurance that all devices will be compatible and function with the Service. 3. The broadband speed required for the Service will depend largely on your network demands. Data transmission demands on your network may cause the bandwidth available for voice transmission to be limited if voice and data share the same connection.

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Our testimonials

  • Telaustralia have been the ideal business partner for my business. I have landline, Blackberry Mobile and Internet services through them. The highlight besides the pricing is the personalised service for new products and.. more..

    Norm Robinson
    Jenor Morgage Brokers

  • http://www.bazaarvoice.com/ Telaustralia was fantastic. Helpful, responsive, maintained ownership throughout our ISDN 10 Primary Rate Installation... more..

    Arran Goffe
    BazaarVoice.com

  • Our office relocation went more smoothly than I could have hoped, thanks to Telaustralia. It was such a relief to have one point of contact for this project. Telaustralia managed the relocation of our fixed lines and sup.. more..

    J Levy
    Harms Consulting

  • Since changing to Telaustralia we have saved a considerable amount on our business phone accounts. We have been very impressed with the professional & prompt service we have received from the Telaustralia team. Nothi.. more..

    Jason Beare
    MBA Accounting

  • I would like to thank you for the level of service we received when you took over our business and home telecommunication accounts this year. It seemed like a daunting task to move our supplier considering we had been wi.. more..

    Tim Leonard
    Mortgage Choice Bayside

  • We are very new customers to Telaustralia after being referred by one of your existing clients. Telephone communications is so frustrating, different person everyone time you call for service,no followup and waiting peri.. more..

    Kim Reed
    Kim Reed Conveyancing

  • I would like to thank the Telaustralia team for their fabulous service - being time & equipment - also taking the time to review our account during our problem - Their patience & understanding has solved our issu.. more..

    Rob Mannix
    Endota Day Spa Glenelg & West Lakes

  • Just wanted to take the time to thank everyone at Telaustralia for their superb service, after spending what seemed like days trying to explain to someone what I required. I was recommended to Telaustralia and you guys g.. more..

    Narelle Joyce
    Enid Yacht Charters

  • We use telaustralia at all of our sites. Their pricing, and service has been fantastic. When we need something it is done with a minimum of fuss and we don’t ever have to worry about our phones... more..

    Hugh Ellis
    Pelican Childcare

  • Since changing to telaustralia we have saved a considerable amount on our telephone accounts. If we have a technical issue, nothing is ever a problem they are more than helpful and dont let you go until it is solved. The.. more..

    Tania Taylor
    Direct Wholesale Memorabilia

 
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