if you are looking for a straight forward, fast and reliable ADSL Internet with high download allowances then our Small Business ADSL packages could be suitable for you. If you have a lighter download requirement and looking for a budget option for your Business Internet needs please check our Capped Internet Plans

Our ADSL Business Internet Plan with 8Mbs Download and 384Kbps Uploads is our fastest offering with more speed to come, so no more World Wide Wait if you take up this Business Internet offer. We have standard Small Business ADSL Internet plans from a blistering 8Mbps down to 256Kbps.

WHY SWITCH TO TELAUSTRALIA?

1) All our ADSL & SHDSL Internet plans come with Unlimited email addresses

2) All our plans are fast providing great speed for access to video & music.

3) We don’t charge for uploads

4) All ADSL accounts get a free back up Dial Up Account.

5) Free Spam filtering

6) Free Web mail – check your email anywhere in the world.

7) Free Unlimited Technical Support 1300 765 197 - 7 Days a week.

8) Plans from 8 meg right down to 256k. A plan for everyone.

9) We are 100% Australian owned and operated – No off shore call Centres here and your money and our taxes stay in Australia.

10) We give you a discount when you bundle your Fixed Lines and Mobiles!

ADSL PRICING

Speed Down/Up	Downloads	Bundled with Eligible Service	Unbundled
256Kbps/64Kbps	15Gb	$39.95	$44.95
512Kbps/128Kbps	25Gb	$54.95	$59.95
1.5Mbps/256Kbps	35Gb	$79.95	$89.95
512Kbps/512Kbps	35Gb	$95.95	$104.95
8Mbps/384Kbps	40Gb	$139.95	$149.95

Connections	Bundled with eligible service	Unbundled
Connection - 24 months	Free	$60
Connection - No Contract	$139	$139
Fast Churn from other provider	Free	$45
Change Speed	$25	$25
Cancellation at any time non contract	$70	$70
Early termination of contract	Monthly Access Fee X Months Remaining

Equipment
Netcomm NB6 - Single Port Modem	$139
Netcomm NB6W - Single Port Wireless Modem	$165
Netcomm NB6 Plus 4 – 4 Port Modem	$165
Netcomm NB6 Plus 4 - 4 Port Wireless Modem	$204
Netcomm NB9W 5 Port + 2 Voip + Wireless	$345
Netcomm HS960 Hotspot Modem + Printer	$2099
Netcomm ADSL 1 Filter EM 1100	$25
Netcomm ADSL 2 Filter EM 1550	$25
Netcomm NP3680 Wireless Print Server	$199
Netcomm V100 ATA	$99
Grandstream GPX2000 IP Phone 4 Line + LCD	$229

ALL MODEMS COME PRE CONFIGURED AND PRICES INCLUDE SECURITY DELIVERY & GST 

We use Netcomm Modems due to their reliability and ease of configuration. All modem prices include pre configuration to your service prior to shipping and postage via Australia Post Express Post to anywhere is Australia.

ADSL– ASYMMETRICAL DATA SUBSCRIBER LINK FEATURES

• Free access to Web Mail
• Un metered uploads – no limit
• Free Back Up Dial Up Account
• Unlimited email addresses
• Free Unlimited Technical Support

Download speeds reduced to 64Kbps after Download allowance reached on Standard ADSL Plans. All modem prices include delivery and are pre configured to your service. In most cases upon receipt you will only be required to plug your Ethernet cable into the modem to enable web browsing. Eligible services for bundling purposes are a fixed line with a minimum call spends of at least $20 per month or a mobile service with a minimum call spend of at least $20. 8 Meg ADSL Plan is only available on 24-month agreement. Direct Debit required if you have no other services with Telaustralia.

These prices include GST

GOT A TECHNICAL QUESTION ABOUT OUR SERVICE? RING OUR TECHNICAL SUPPORT 1300 765 197 FOR A PROMPT ANSWER.

How long to Download a 3Mb File?
56kbps	10 Minutes
256kbps	2 Minutes
512kbps	1 Minute
1500kbps	20-30 seconds
8000kbps	4-6 seconds

Download speeds cannot be guaranteed and are effected by transmission loss, distance from the exchange, quality of cable and equipment on the network and ser equipment.

ADSL BROADBAND INTERNET Q&A

Q. How Long does it take for my ADSL Broadband Internet Connection to come on line.

A. Thanks for choosing TELAUSTRALIA. New Broadband ADSL Internet connections are usually active with 3-10 days with 7 working days being typical. If you are churning your ADSL Broadband Internet from another provider usually 48 hrs.

Q. How do I get my modem?
A. Once your service is active we configure and post the modem to you via Australia Post Express Post

Q. What do I do when I get my modem?
A. There are easy to follow instructions provided with your modem but if you run into any trouble or feel uncertain you can ring our Tech Support line 1300 765 197

Q. How can I pay my bill?
A. When you get your account there is will be a list of payment options open to you including Bpay, Direct Debit, Post Office or bank Transfer.

Q. What happens when if I reach my download limit?
A. What happens when you reach and exceed your download limit in a particular month depends on your plan.

If you have chosen a Flat Rate plan, then your download speed will be 'shaped', meaning it will be cut to that of regular dial up (roughly 56k). You can still download as much as you like, and will never be charged an excess usage fee.

If you have chosen a capped plan you will be charged 15c per minute until you reach your capped limit.

Q. What is Wireless Broadband?
A. Wireless broadband comes ion several forms. The most common is via a Wireless network. Other forms include Wireless Hot Spots and there is also Wireless Internet service such as iBurts.

Q. How do I set up a Wireless Network at home or for my Business?
A. Setting up a Wireless network is very easy with our service and Netcomm modems. You need to have a ADSL or SHDSL Internet Service and then use a Wireless Router or a Wireless Modem such as a NETCOMM NB6 PLUS 4W OR NB9 + W.

1. Simply plug the Ethernet cable into the router or modem plug then you will see the ADSL light and then the PPP lights come on to indicate you have an Internet Connection.

2. Find your network Connections button.

3. Click add new wireless network.

4. Your Netcomm Modem name or Wireless Connection will come up on the screen and you will be asked to enter a WEP security key. This is located on the bottom of your Modem or Router.

5. Enter the WEP Key information. At this point you can elect to change the WEP key for security purposes.

6. After you close this down you then need to go to Network Connection and click connect on your network connection. Its as simple as that! If you have trouble ring our Technical Support line on 1300 765 197

Q. Can I upgrade or downgrade my broadband plan?
A. Yes at any time for a small fee unless you have elected a contracted plan option that precludes this.

Q. Can I get Broadband anywhere?
A. As long as your home or office resides with the area of an ADSL enabled exchange and all technical parameters are met. Check availability on your phone number here LINK TO BROADBAND CHECKER>

Q. What is ADSL broadband?
A. ADSL is a broadband service which provides fast Internet through your existing telephone line. ADSL stands for Asymmetric Digital Subscriber Line, and the service offers a high-speed Internet connection, which allows you to remain permanently online, as well as to place and receive phone calls while connected.

Q. What are the benefits of ADSL broadband?
A. Some of the many benefits of ADSL broadband include:
• lighting fast Internet at speeds up to 140 times quicker than regular dial up
• the ability to place and receive phone calls while surfing the net
• a permanent connection - save money by not dialing in every time you connect
• no second phone line - save money by using the existing cabling to your home
• fast downloading of online video and broadband only content
• the ability to link multiple computers to the Internet with the one connection
• Read the top 10 reasons to choose TELAUSTRALIA ADSL link

Q. How fast is ADSL broadband?
ADSL broadband is up to 140 times faster than dial up. The speed of your ADSL connection depends on the line speed you have selected. TELAUSTRALIA currently offers ADSL line speeds of 256kbps, 512kbps, 1500kbps and 8000kbps. Regular dial up is 56kbps.

Q. Can I still use my fax or answering machine with ADSL?
A. You can still use any telephone, fax or answering machine with ADSL. Once you have ADSL, each telephone handset, fax or answering machine (and any other telephony devise) in your home will need a line filter. A line filter is a small device which separates voice and fax signals from Internet traffic. One line filter is supplied with every modem purchased from TELAUSTRALIA. Additional line filters can be ordered during the joining process.

Q. Can I bring my own modem?
A. Yes . Most modems are compatible with our service.

Q. What are line filters and how many do I need?
A. A line filter is a small device which separates voice and fax signals from Internet traffic.
Once you have ADSL, each telephone handset, fax or answering machine in your home will need one - so that's one filter for every telephony device in your home. If you have a monitored alarm system you will need a central filter. A qualified technician must install this and we recommend speaking to your alarm company.

Q. If I have a MAC OSX or another Operating system aside from Windows can I still get ADSL?
A. Yes. TELAUSTRALIA ADSL broadband will work with any operating system that supports the TCP/IP protocol. Our support staff can help with most Windows (95/98/2000/XP) and Mac OS X). If you have any questions please call our Technical Support team on 1300 765 197.

SETTING UP A WIRELESS NETWORK

Q. How do I set up a Wireless Network at home or for my Business?
A. Setting up a Wireless network is very easy with our service and Netcomm modems. You need to have a ADSL or SHDSL Internet Service and then use a Wireless Router or a Wireless Modem such as a NETCOMM NB5 PLUS 4W OR NB9 + W.
Simply plug the Ethernet cable into the router or modem plug then you will see the ADSL light and then the PPP lights come on to indicate you have an Internet Connection.

1) Find your network Connections button.

2) Click add new wireless network.

3) Your Netcomm Modem name or Wireless Connection will come up on the screen and you will be asked to enter a WEP security key. This is located on the bottom of your Modem or Router.

4) Enter the WEP Key information. At this point you can elect to change the WEP key for security purposes.

5) After you close this down you then need to go to Network Connection and click connect on your network connection. Its as simple as that! If you have trouble ring our Technical Support line on 1300 765 197 or you can download the more detailed document from netcomm which is attached.