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UNLIMITED SHDSL INTERNET
Unlimited 10m/10m SHDSL $419 Per Mth
Unlimited 20m/20m SHDSL $479 Per Mth
FREE INSTALLATION & PROMO PRICING - OFFER EXPIRES 29 MAY 2015
Up to 80Mbps Upload and Download
SHDSL BUSINESS INTERNET - Mission Critical Internet with speeds up to 80Mbps - Unlimited SHDSL Plans - NO Excess data charges NO Fair use policy NO Shaping
Give your business a boost with Free SHDSL Connection on 24mth agreement. AAPT 10/10 and 20/20 Promo Offer only available at selected Vic, NSW, ACT and QLD Exchanges. Standard pricing applies in all other States. Telstra SHDSL Price on Application. Early Termination Fees apply on this product - please see notes below or Contact us for more detail. When your business internet has to work, fast, with high upload and download speeds, then our SHDSL Broadband is the connection of choice. If you use Hosted Voice, On Line Web Applications, Considering an ISDN replacement, require remote access or simply need unconditional quality in your Business Broadband Connection, SHDSL is the connection that delivers. If you need your business to be online, all the time and with no limits on your data usage then consider our SHDSL plans and options.
SHDSL NETWORK FEATURES
Unlimited data and Unbelievable prices on all of our SHDSL Plans with professional Australian based Sales and Support Staff. If we can delivery an AAPT service we will price a Telstra SHDSL service. Extra costs may apply if in Telstra SHDSL Exchange Zone 2 & 3 - Zone 3 is Price on Application. Please contact us to check your location.
SHDSL INTERNET FOR MELBOURNE, SYDNEY, BRISBANE, ADELAIDE, PERTH AND MAJOR REGIONAL CENTRES IN VIC, NSW, SA, QLD AND WA.
SHDSL MODEMS & NTUs.
With a SHDSL connection you will require a NTU & Modem. The NTU is supplied as part of the installation while the modem must be connected to the NTU and configured for your particular service.
The NTU supplied will be dependent on the technology used to deliver your SHDSL service. The range of SHDSL NTUs supplied are as follows.
The SHDSL Modem/Router that we supply is the CISCO 881 SHDSL Router. The modem connects to the NTU via Ethernet and then the service is distributed from the Modem directly to your network or via a Switch.
SHDSL Modem Interface detail
1. SHDSL Minimum commitment - is Monthly access fee X Contract length. eg Telstra 10mb/10mb dedicated connection is $1499 per month. Its a 24 mth contract so the minimum commitment is $1499 X 24mths = $35976 inc Gst Minimum commitment 2. Early Termination Fee applies and is equal to Monthly access fee x months remaining in contract. 3. Not available to all customers in all areas. 4. SHDSL Speeds are theoretical maximum speeds based on Telstra tests. Actual speeds may be less due to a number of factors including network configuration, line quality & length, exchange type, customer premises interference, traffic and hardware and software. 5. Usage means monthly download data transfer. 1 Gigabyte = 1000 Megabytes. 6. Static IP address guaranteed provided with service as well as included free dial up hours 7. Network Uptime guarantee of 99.3% on Telstra network. 8. Rebate calculated as 1 day of service access fee credited for each hour of Network downtime over and above the guaranteed level. Network downtime does not include faults in the underlying telephony service from the exchange to the customer premises or any faults in the customers own network. Rebate must be claimed using our Standard Rebate Application Form within 3 months. Rebate will be applied as a credit against your bill.
WHAT IS SHDSL INTERNET?
SHDSL ( Symmetrical Digital Subscriber Line) is a Business Internet connection that provides symmetric bandwidth bit upstream and downstream. Typical ADSL Internet as Asymmetric in that usually has a faster download speed and slower upload speeds.
With SHDSL subscribers can get speeds of up to 10Mb upload and 10Mb download over a standard copper telephone line or fibre depending on how far they are from the exchange, is the exchange enabled for SHDSL and the age and quality of the equipment located between the exchange and the subscribers premises.
WHAT SPEED CAN I GET WITH SHDSL INTERNET?
Speeds currently available over copper or fibre are up to 100mb/100mb on AAPT network, 10Mb/10mb on Telstra SHDSL and 20mb/20Mb on Soul EFM network.
WHAT IS SHDSL CONTENTION RATIO?
The Quality of SHDSL is also impacted by the contention ratios. Contention ratio as the number if users on the service. Quality Business Internet Providers will have low or no contention offers. Low contention would see no more than 4 subscribers sharing the service. No contention or dedicated services provided by Telstra & AAPT networks have a single subscriber on the service and are typically more expensive as the cost of the service is born by a single subscriber. The upside is that subscribers do not share or compete for bandwidth on the connection.
WHAT ARE THE USES FOR SHDSL?
SHDSL is more commonly used for IP Telephony (for example, Voice over IP or VoIP) using SIP trunks or Hosted PBX applications, Web and Email server hosting, Video Conferencing, Large data file transfers, Corporate LAN to LAN connections such as Virtual Private Networks (VPN) and where multiple remote users require access.
HOW LONG DOES IT TAKE TO INSTALL SHDSL?
Installation of SHDSL can take up to 30 working days as a dedicated copper line and modem needs to be installed and configured. The service is terminated at a NTU modem that delivers the service to subscriber equipment via Ethernet
CAN I USE MY ADSL MODEM/ROUTER FOR SHDSL
No. We will supply you with a SHDSL Modem router or you can request termination to Ethernet handover and provide your own SHDSL outer.
CAN I USE A VOICE SERVICE OF THE SHDSL LINE?
No the line used for the SHDSL Internet has to be dedicated to SHDSL Only. You can however use Hosted PBX or VoIP over Telstra & AAPT SHDSL connections.
HOW DO I GET SHDSL BROADBAND?
You can call us 1300783528 or submit an online inquiry form and one of our sales Consultants will call you and follow up.
WHAT IS THE PROVISIONING PROCESS FOR SHDSL BROADBAND?
1. Once we have completed the sales process and confirmed that SHDSL is available at your location we will submit your SHDSL order to Telstra.
2. Telstra/AAPT/SOUL will prepare their local network for your service.
3. Once done a technician will visit your site to install the NTU equipment within your premises.
4. The technician advise us that the order is completed and provides the service technical information.
5. We then configure your SHDSL modem for your specific service (log ins passwords, IP address's) and send it out to your premises.
IS THERE ANY CANCELLATION FEES WITH SHDSL IF I DON'T GO AHEAD WITH THE ORDER?
Yes because as soon as your order is placed network provisioning commences. Once network provisioning commences the contract is considered entered with the Carrier and the Full Early Termination Fee (ETF) on Monthly access X months remaining is payable in full.
WHAT ARE THE EARLY TERMINATION FEES ON THE SERVICE IF WE BREAK THE CONTRACT?
The early termination fees if you break a Fixed term 12/24/36 month agreement are substantial. You must pay your monthly access X part months remaining. If you received a free connection you must also pay the connection fee. If you are unclear of your tenure at your current site we suggest you take the minimum connection period which is 12 months.
Our Hosted PBX Phone System and SHDSL internet Install was Seamless. I would recommend Telaustralia for anyone looking for that extra bit of service from their Phone Company. Our experience during our Hosted PBX installa.. more..
Telaustralia was quick to react to our initial inquiries about a Business Grade Data Connection SHDSL and Hosted PBX Phone System. Shortly thereafter delivered the required communications and data plans to our business. .. more..
We engaged Telaustralia to install a new Phone System at our site. After getting a $4000 + quote from Telstra, Telaustralia gave us a Hosted PBX quote for $1500 and the system has so many features its amazing. Whats bett.. more..
My Company retained Telaustralia to migrate our telephone, fax and internet system as well as advise us on a new NBN Phone and switchboard system. A prior office relocation and communications transfer was not handled.. more..
We'd like to thank Telaustralia for their wonderful service and professional manner in installing our NBN Phone System into our new office. Highly recommend their services - a pleasure to deal with. Sue Wilkinson Associa.. more..
Telaustralia was fantastic. Helpful, responsive, maintained ownership throughout our SHDSL & ISDN 10 Primary Rate Installation. www.bazaarvoice.com (http://bazaarvoice.com).. more..
Our office relocation went more smoothly than I could have hoped, thanks to Telaustralia. It was such a relief to have one point of contact for this project. Telaustralia managed the relocation of our fixed lines and sup.. more..
Since changing to Telaustralia we have saved a considerable amount on our business phone accounts. We have been very impressed with the professional & prompt service we have received from the Telaustralia team. Nothi.. more..
I would like to thank you for the level of service we received when you took over our business and home telecommunication accounts this year. It seemed like a daunting task to move our supplier considering we had been wi.. more..
We are very new customers to Telaustralia after being referred by one of your existing clients. Telephone communications is so frustrating, different person everyone time you call for service,no followup and waiting peri.. more..