VoIP IS HERE @TELAUSTRALIA

Telaustralia now offers a VoiP (Voice over the Internet protocol) using your Broadband Internet you can now get untimed national calls and cheaper calls to mobile. Even better if you have another location using our services the calls between sites are free, even to if you sites are located overseas our own to own VoiP calls are free. Free International calls!

HOW DO I MAKE VoIP CALLS?

Making a VoiP call is simple. You can use one of three methods.

1. Use a Soft phone – This is software downloaded to your Computer that usually will display an image of a telephone on your desktop. Connect headphone and microphone and make calls my using your mouse to dial the numbers.

2. Analogue Telephone Adapter _ An ATA is an adapter that allows you to plug a normal Analogue phones into your Computer and then dial out using the VoiP connection.

3. VoiP SIP Phone. This is a specialized Phone that plugs directly into your computer, usually via a USB port and is then used to make calls via VoIP.

HOW DOES VoIP WORK?

Voice over the Internet condenses your voice into a data packet and sends up the line. It also un scrambles data packets coming down the line and converts them back into voice. Ideally you would have as a minimum a 512/k/512k symmetric DSL connection or higher. To get the best quality VoiP calls you may require a dedicated 512/512k DSL service. The service described here is not a commercial grade service. For Commercial Grade VoiP service see our Business Connect Business Phone Package page.

VoIP BUNDLES

STANDARD VoIP BUNDLE
Rental	$10 per month
Indial Number	$6 per month
Local Calls	11 cents each
National	11 cents each
F2M	30 cents per min - 1 minute increments
Key International	5 cents per min - 1 minute increments

SUPER VoIP BUNDLE
Rental	$25 per month with $15 call credit
Indial Number	Free
Local Calls	10 cents each
National	10 cents untimed
F2M	28 cents per min - 1 minute increments
Key International	4 cents per min

EQUIPMENT PRICES
NETCOMM ATA ANALOGUE TELEPHONE ADAPTER - ATA	$99
GRANDSTREAM GPX2000 IP HANDSET	$299
DSL MODEM - NETCOMM NB9 - 5 PORTS + 2 Voip	$289
DSL MODEM - NETCOMM NB9W - 5 PORTS + 2 Voip + WIRELESS	$349

Footnote 1 – We are unable to provide Technical Support for this product unless you have your ADSL or SHDSL service with telaustralia. It is impossible to run diagnostic testing if a problem is experienced and you are not on our ADSL or SHDSL service.

Footnote 2 – Voice quality using VoiP can vary greatly and is impacted by many variables including Internet Speeds, distance from exchange, volume of data traffic at time of day, residential or Business grade Internet service, quality of cabling internal and external to premises and quality of equipment being used. It is important customers understand that VoiP call quality cannot be guaranteed at any time and that our basic VoIP offering is a standard grade service … it is not a business grade service.

Leading Australian Telecommunications analyst Paul Budde surveyed consumer impressions of VoiP recently with the following results.

- 20% of cases they couldn’t detect any quality difference – it was only when the callers told them they were using VoIP that they became aware.
- 60% of cases the quality was similar to a bad mobile call, or some international calls from remote countries. If everything around you is quiet, a reasonable conversation is possible. If there is any distracting noise you can easily lose the gist of the conversation.
- 20% of cases the quality was so bad that people asked the caller to phone back on a ‘normal’ phone.