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|Frequently Asked Question||Category|
|1||Can I have a Telstra Landline, an Optus Mobile & a Telstra network ADSL plan on the one bill?||My Account|
|2||Hosted PBX - Why are these so much cheaper than traditional Phone Systems?||Phone Systems|
|3||How can Telaustralia be cheaper than Telstra?||Support|
|4||How do I join Telaustralia?||My Account|
|5||How do I manage my Call & Internet spend?||My Account|
|6||How do I pay my bill?||My Account|
|7||How do I set up a direct debit?||My Account|
|8||How do I view my account online?||My Account|
|9||I am moving offices. What do I need to do to relocate phone lines & internet?||Phones|
|10||If I join Telaustralia will I have to wait in long call queues when I need support?||Support|
|11||Is Telaustralia Australian owned?||Support|
|12||NBN - What speeds can you get on NBN Fixed Wireless?||NBN|
|13||NBN - Whats the fastest speed available?||NBN|
|14||Security & My Telaustralia Account||My Account|
|15||SHDSL - Whats the fastest speed I can get?||SHDSL Plans|
Our Hosted PBX Phone System and SHDSL internet Install was Seamless. I would recommend Telaustralia for anyone looking for that extra bit of service from their Phone Company. Our experience during our Hosted PBX installa.. more..
Telaustralia was quick to react to our initial inquiries about a Business Grade Data Connection SHDSL and Hosted PBX Phone System. Shortly thereafter delivered the required communications and data plans to our business. .. more..
We engaged Telaustralia to install a new Phone System at our site. After getting a $4000 + quote from Telstra, Telaustralia gave us a Hosted PBX quote for $1500 and the system has so many features its amazing. Whats bett.. more..
My Company retained Telaustralia to migrate our telephone, fax and internet system as well as advise us on a new NBN Phone and switchboard system. A prior office relocation and communications transfer was not handled.. more..
We'd like to thank Telaustralia for their wonderful service and professional manner in installing our NBN Phone System into our new office. Highly recommend their services - a pleasure to deal with. Sue Wilkinson Associa.. more..
Telaustralia was fantastic. Helpful, responsive, maintained ownership throughout our SHDSL & ISDN 10 Primary Rate Installation. www.bazaarvoice.com (http://bazaarvoice.com).. more..
Our office relocation went more smoothly than I could have hoped, thanks to Telaustralia. It was such a relief to have one point of contact for this project. Telaustralia managed the relocation of our fixed lines and sup.. more..
Since changing to Telaustralia we have saved a considerable amount on our business phone accounts. We have been very impressed with the professional & prompt service we have received from the Telaustralia team. Nothi.. more..
I would like to thank you for the level of service we received when you took over our business and home telecommunication accounts this year. It seemed like a daunting task to move our supplier considering we had been wi.. more..
We are very new customers to Telaustralia after being referred by one of your existing clients. Telephone communications is so frustrating, different person everyone time you call for service,no followup and waiting peri.. more..