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The Blog The Business Phone BlogI get asked about what will happen with my existing PABX Phone system when the NBN is rolled out.... heres a summary of my response ...
The NBN is coming. You need to buy a new phone system PBX for your business. You are worried that what you get now wont do the job when the NBN is rolled out in your area and don't want your new equipment to go to waste.
What do you do?
Probably the best and cheapest option to to equip your Business with a Hosted PBX or IP PBX System equipped with SIP trunks
Hosted PBX systems run over an ADSL or SHDSL internet connection and that is essentially what the NBN is going to be. A very high speed internet connection that will carry your calls over VoIP. Hosted PBX systems are available now at around one third the cost of equivalent traditional PBX systems and make financial sense to take advantage of costs savings now. Most commonly used and reliable equipment is supplied by reputable manufacturers such as Cisco and Polycom.
There is one major caveat with buying Hosted PBX systems with current ADSL or SHDSL connections. The internet connection must be a good quality connection with decent upload speeds and low (preferably zero) jitter rates.
If you purchase a Hosted PBX System without a decent internet connection you will be asking for no end of trouble. A poor connection will cause drop outs and garbled calls so its best to establish and qualify the quality of the connection with your internet carrier first.
Get more information about NBN Hosted PBX Systems here.
WHAT IS SHDSL INTERNET
SHDSL ( Symmetrical Digital Subscriber Line) is a Business Internet connection that provides symmetric bandwidth bit upstream and downstream. Typical ADSL Internet as Asymmetric in that usually has a faster download speed and slower upload speeds.
With SHDSL subscribers can get speeds of up to 10Mb upload and 10Mb download over a standard copper telephone line or fibre depending on how far they are from the exchange, is the exchange enabled for SHDSL and the age and quality of the equipment located between the exchange and the subscribers premises.
Speeds currently available over copper are 10mb/10mb, 4mb/4mb, 2mb/2mb and 1mb/1mb. Lower speeds are available but where upload speed is critical, Business ADSL 2 Broadband with 1Mb upload speed can often be significantly more cost effective.
When using SHDSL subscribers needing to send data don’t experience slowing of other incoming data transmissions(eg Web Browsing) as significantly as if using ADSL. Eg sending a 2mb file on a 2mb/2mb connection would theoretically take a quarter of the time when compared to sending the file on a 512k upload connection. Sending the same file on a 10mb/10mb connection would in theoretical terms take 1/20th of the time. Equally SHDSL will send and receive data at the same time.
The Quality of SHDSL is also impacted by the contention ratios. Contention ratio as the number if users on the service. Quality Business Internet Providers will have low or no contention offers. Low contention would see no more than 4 subscribers sharing the service. No contention services provide for a single subscriber on the service and are typically more expensive as the cost of the service is born by a single subscriber. The upside is that subscribers do not share or compete for bandwidth on the connection.
SHDSL is more commonly used for IP Telephony (for example, Voice over IP or VoIP) using SIP trunks or Hosted PBX applications, Web and Email server hosting, Video Conferencing, Large data file transfers, Corporate LAN to LAN connections such as Virtual Private Networks (VPN) and where multiple remote users require access.
Installation of SHDSL can take up to 20 working days as a dedicated copper line and modem needs to be installed and configured. The service is terminated at a NTU modem that provides Ethernet connectivity to subscriber.
If you would like more info on SHDSL please contact us at this link.
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