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Our fantastic AAPT SHDSL Internet Promotional pricing has now been extended to the end of March 2014.
Heres the offer:-
Continuing on our Telstra Digital Office Technology comparisons from an earlier post http://telaustralia.com.au/_blog/The_Business_Phone_Blog/post/telstra-digital-office-technology-dot---good-value/
The service we compared had 4 Handsets and was paying $490 a month for all included calls on 1 X L Core Plan and 3 XL Add on Plans and their 500Gb data service. They also had a Eftpos Service, a Fax service and a Line Hunt Group.
The Telstra bill showed they were making 480 Fixed Wire Calls and 390 Calls to Mobiles a month. We looked at a previous bill and it sowed their average call to mobile was 1.5mins per call.
When we assessed this Telstra DOT bill against the Telaustralia Hosted PBX Max Plan we came up with a monthly charge including 500gb ADSL 2, Fax, Eftpos, 4 Cisco SPA 504G Handsets, Line Hunt and all calls for a total of $385.
We went to the Telstra website and checked what would happen if we tried to align the Telstra DOT plans more closely with the Customers call profile. We changed the Large DOT Plans add on plans to Medium DOT plans, which still include all Local and National calls and charged Mobile Calls at 30c per minute block. This changed the Monthly rental to $415. Assuming 75% of the Calls to Mobiles came from the DOT Medium add on plans this added another $174 to the charges for the month ...increasing the Telstra spend to $589.
Another aspect to consider is that Telstra DOT systems are typically contracted services for a minimum of 24Mths. Telaustralia Hosted PBX Systems using the4 same equipment and the same DSL network are not.
We have recently benefited from Massive Price reductions on Telstra ISDN 102030 bringing those Primary Rate services into a very competitive space with Optus Multi Line. We believe this is to stem the flow of large scale services to VoIP and SIP.
Based on these prices Telstra has the edge primarily due to the volume and cost of calls to mobile phones these days. If the service is Primarily used for incoming calls, Optus edges ahead due to their extremely low line rentals on 36Mth agreement.
At these rates, the benefit of switching to larger scale SIP trunks is marginal when the cost of a Business Grade Data Connection is taken into account. When it comes to the cost connecting and configuring these services to existing PBXs, ISDN 102030 and Multiline would be ahead.
If you would like to speak to a consultant to determine the most cost effective ISDN solutions for your business please submit the web form at the button below and one of our experienced Australian Based Consultants will contact you within the hour.
We are very pleased to announce our Win Back ISDN Promo pricing on Telstra network has been extended for a very limited time to churned and new ISDN 102030 Primary Rate connections.
Any new ISDN 102030 Primary Rate services ordered before 30 May 2014 will qualify for the following special pricing...
All you need to do to qualify for this special pricing is connect a new ISDN service or churn your existing ISDN 102030 E1 Primary rate service to Telaustralia on 24mth agreement.
We recently became aware of an recent spike in Phone System Fraud where hackers gain access to a business Phone System and use it to route calls mainly to international locations causing the company significant losses running in to the many $$$ thousands. And guess what? The end user is responsible for the security of their phone system and ends up having to foot the bill.
No telecommunications system can be entirely free from risk of unauthorized use. However, diligent attention to system management and to security can considerably reduce that risk. Customers know best how to tailor the system to meet their unique needs and are, therefore, in the best position to protect the system from unauthorized use. Because the customer has the ultimate control over the configuration and use of the Avaya services and products it purchases, the customer properly bears responsibility for fraudulent uses of those services and products.
Avaya, however, is committed to help customers use and manage their system to ensure the greatest security possible.
This section highlights some of the things you can do to secure your messaging system against fraudulent use.
The purpose of this section is to alert the customer to the dangers of telecommunications fraud. This section also provides some guidelines on how to administer a messaging system to prevent unauthorized use. For a complete discussion, see the BCS Products Security Handbook, 555-025-600.
Voice Messaging toll fraud has risen dramatically in recent years. Now more than ever, it is imperative that you take steps to secure your system. This means protecting your standard voice messaging and automated attendant applications.
Note: No security issues exist that are unique to fax messaging. Voice messaging security issues generally apply also to fax or text messaging.
There are two types of voice mail fraud. The first type occurs when a hacker takes over a mailbox and uses it to communicate with other hackers. This can be expensive if access is gained to the voice mail system through an 800 number. Typically a hacker hacks the mailbox password and changes both it and the greeting.
Once thieves transfer to dial tone, they can dial a Trunk Access Code (TAC), Feature Access Code (FAC), or extension number, which is the second type of abuse. If the system is not properly secured, thieves can make fraudulent long distance calls or request that a company employee to transfer them to a long distance number.
Auto attendants are used by many companies to augment or replace a switchboard operator. When an auto attendant answers, the caller is generally given several options. A typical greeting is: "Hello, you've reached XYZ Bank. Please enter 1 for Auto Loans and 2 for Home Mortgages. If you know the number of the person you are calling, please enter that now."
In some switches, button 9 is used to access dial tone. In addition, when asked to enter an extension, the hacker enters 9180 or 9011. If the system is not properly configured, the auto attendant passes the call back to the PBX. The PBX reacts to 9 as a request for a dial tone. The 180 becomes the first numbers of a 1809 call to the Dominican Republic. The 011 is treated as the first digits of an international call. The hacker then enters the remaining digits of the phone number, and the call is completed. You, the PBX owner, pay for it. This hacker scenario works the same way with a voice mail system.
Contact your phone system maintainer and get them to come on site and ensure your PBX system is secured by ensuring unique passwords are used for Voicemail and that Auto Attendant codes are correctly coded.
Also make sure that all Voicemail Passwords are not using the manufacturer defaults or toy are asking for trouble.
In short yes if passwords etc are not secured, but we have measures in place where if any customer services make more than $50 worth of international calls their systems get blocked from use.
Its a question we get all the time and the answer is invariably a Hosted PBX Phone System. For example, the price for a 4 handset system, is about half the cost of a traditional PBX System from LG or Samsung.
And there is no question about the quality of the systems. Many people rightly question the quality when a system is half the price of a a traditional PBX. 90% of the equipment used in our Hosted PBX is from Cisco who have been in Voice Communications for over 50 years and are recognized world wide as the gold standard for IP telephony equipment.
The main benefits of a Hosted PBX system, aside from the obvious purchase cost benefits...
The Perfect Internet connection for Office 365, Remote access, Cloud apps, Video Conferencing and any real time apps.
This pricing is only available on orders lodged by 28 February 2014.
Well here it is!
I Was just flicking over this article http://www.businessreviewaustralia.com/technology/software/is-your-company-taking-advantage-of-teleconferencing by Helen Legg and Abigail Phillips of the Australian Business Review which covers some of the benefits to business of Video Conferencing.
It doesn't cover one of the critical requirements to deliver quality Video Conferencing. Standard ADSL connection just don't have sufficient upload capacity to deliver quality sound and vision. A SHDSL Broadband connection is going to be required for most business particularly those with multiple sites. Of course once installed SHDSL can be shared between a range of other applications such as Web, Email, Office 365, Google mail, Hosted Voice Phone Systems all of which can deliver massive cost savings and productivity boosts.
There are many options when it comes to a SHDSL Broadband connection. Dedicated or Non Dedicated, Delivered over Copper or Fibre, Connection charges, Data Allowances and availability at your site (not every exchange is enabled). Some Telstra Retail options can be in excess of $7000 a month and then there are alternate options which can deliver fantastic quality for as low as $359 a month.
Our 20/20Mbps Dedicated SHDSL offer expires at the end of the month.
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