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 The Business Phone Blog

WHAT IS ISDN 2

What are ISDN 2 Phone lines?

Our customers are still asking for ISDN 2 phone lins despite the overall trend away from Fixed wire services. Fir business Nothing beats the reliability of ISDN 2 Phone lines. Many business still connect ISDN 2 services. Formerly known as OnRamp 2, ISDN 2 business phone lines transforms your existing analogue telephone line into two digital connections. ISDN2 features are; Two telephone numbers on the one ISDN 2 phone service. With ISDN 2 there are two digital channels capable of transferring both voice and data at bandwidth rates of 2 x 64kbps or 128kbps when 2 lines are combined. Only one service line is required for telephones, faxes or computers allowing you to use the other line to work remotely in the field or at home or can be used for a 2nd voice line. An ISDN2 service must be connected to an ISDN compatible PABX system at the customers premises. With ISDN 2 you can access a 100 Number Direct Indial (DID) range so even if you only have 2 lines you can have 100 numbers. A full explanation of the range of features available on an ISDN 2 service is located here.

What is an ISDN2 Enhanced Line?


ISDN2 enhanced services are identical to standard ISDN2 services but are supplied with an integrated network termination device and router. Since this hardware is more expensive to supply, the monthly line rental is a few dollars higher than standard ISDN2.

The integrated unit supplied currently is the Open Networks NT1 plus II . This unit allows the customer to connect multiple computers on a small LAN to the ISDN service to leverage the ISDN investment. The NT1 plus II also allows customers to "bond" the two channels together for 128kbps internet access when no phone lines are in use. Although these units require mains power they have the ability to keep the main phone line active during a mains power failure.

Why Use ISDN2 Phone Lines?

ISDN 2 Phone lines are Digital business phones lines delivering clearer and faster phone calls.
ISDN 2 are a scaleable service in that you can add an additional set of lines in increments of 2 lines at a time. eg start with 2 lines and add in 2/4/6/or 8 ISDN2 services as required.
ISDN 2 gives you the availability of a 100 Number Direct in Dial range. Even if you only have 1 or 2 ISDN 2 services you can have 100 phone numbers or more. ISDN 2 is ideally suited to small to medium business that require crisp clear digital communication lines in conjunction with a PABX phone system. ISDN 2 Business phone lines have access to all the great business phone line features you need including Line Hunt & Caller ID.
For more than 10 channels you will require and ISDN 10/20/30 service.

A full explanation of the range of features available on an ISDN 2 service is located here.

How do I connect to ISDN2 Phone Service?
As ISDN is digital, there is no need for a modem. However, a customer will need a terminal adapter to receive the ISDN service. A terminal adaptor enables the communication from the user's terminal to the network and serves as an interface between the ISDN BRI line and the customers equipment.

Terminal adaptors are sometimes referred to as Network Termination (NT) devices or ISDN modems/routers, although this latter term is slightly misleading.

The terminal adapter is provided by the ISDN service provider.

To connect the customer's local area network (LAN) to an ISDN2 service the customer will require a separate ISDN router or (as is more common) a terminal adaptor with a modem / router built in.

Customer wishing to connect a LAN to an ISDN2 service should choose the ISDN2 enhanced service.

A full explanation of the range of features available on an ISDN 2 service is located here.

UNLIMITED BUSINESS INTERNET BUNDLES

UNLIMITED ADSL 2 BUSINESS INTERNET BUNDLE

Our Unlimited ADSL 2 bundle is proving very popular with business customers.

Unlimited ADSL 2 Internet on Telstra network, Unlimited Up Loads and Down Loads, Free Static IP address, Free Line rental, Free local calls and Free National calls and local calls un timed at 60c for the first 10 minutes and then 30c per min after that.

We also have a Massive 1TB Residential ADSL 2 Bundle with 1 Terra Byte of downloads, unlimited uploads, Free Line rental, Free local calls and Free National calls and local calls un timed at 60c for the first 10 minutes and then 30c per min after that.

For  the winter months right through to the end of August 2013 we are offering free ADSL connection or churn and a free Netcomm NB604N modem on a 24mth agreement.

Call us on 1300783528 or submit a web inquiry.

PHONE SYSTEMS MELBOURNE SYDNEY AND AUSTRALIA WIDE

Announcing that Telaustralia have now added Avaya Phone system to their list of PBX suppliers. So customers that that call us will typically get 3 very competitive phone system quotes from the one phone call to us.

SHDSL MELBOURNE SYDNEY BRISBANE ADELAIDE PERTH

SHDSL INTERNET PLAN OFFER 10MB/10MB UNLIMITED $359 WITH FREE INSTALLATION

We have a winter special on SHDSL to warm to heart of any IT Manager. 10/10mb SHDSL with Free Installation on a 24mth agreement on the AAPT network for $359 inc Gst Per Month and includes free installation for orders taken May, June and July 2013.

See details here at our SHDSL Broadband page http://telaustralia.com.au/internet/shdsl-business-internet

 

 

SIP TRUNKING- HOW TO MAKE THE SWITCH TO SIP

SWITCHING TO SIP TRUNKS MAKES SENSE

We get a lot of queries about how to reduce the number of PSTN and ISDN lines (and therefore reducing the line rental charges).

As long as we can be assured of a good quality ADSL connection at your site, the reality is you can significantly reduce your Telco charges by reducing the number of phone lines you have in place and replacing them with a Hosted Voice or a SIP trunk solution

Hosted Voice is a Phone System that runs over VoIP. SIP trunks are VoIP lines that connect to a PBX phone system. SIP trunks connect to an Office  PBX Phone System using Analogue Telephone Adapters or with current IP capable equipment ports are already built in the systems. 

For example ...a business with 6 PSTN phone lines could reduce the number of PSTN phone lines on the Phone System by replacing 5 lines on their Phone System with 5 SIP trunks and the saving in line rental alone would be around $140 a month without taking into account the cheaper phone calls. 

The pros are the significant savings to be had and portability of your numbers. Calls to Local and Long Distance numbers are usually at a fixed rate, Inter office calls usually free and calls to mobiles are significantly cheaper.

Because the numbers then reside with your Phone System rather than on a carrier network, if you move you pick up your phone system and your numbers will move with you. 

You do need to make sure you go with a reputable SIP provider who supplies Business Grade SIP trunks. A budget carrier will probably have off shore support and cut lots of corners. 

A reputable and quality SIP provider will have some pre requisites in regard to equipment types and will want to supply and configure the equipment before sending it to you. This can be the difference between getting quality calls or having a system that is basically non functioning and un useable. If you cut corners with your equipment you are asking for ongoing problems. 

The cons are that if you lose your internet service for any reason you wont be able to make outgoing calls from your SIP trunks. Incoming calls can be set up to immediately divert to a mobile air another site if the lines are unavailable. 

You can also port your existing Phone numbers onto your SIP trunks. This can take up to 3 months to achieve but it typically done in around 4-5 weeks. When your numbers port your numbers your old phone lines will be disconnected automatically.

A further advantage is that you NBN/future proof your phone lines. All they need is an internet connection to work so regardless of how your internet is delivered or where you are located, you get to keep your numbers. For example of you relocate your business to another area, you can take your SIP trunk numbers with you as they have no relationship with the local phone exchange. You can also get numbers from other areas to emulate having you business located in another state for example. 

There isn't much point doing this is you have a single phone line and don't make a lot of calls. But anything above 2 lines doesn't make sense these days. It really makes sense to consider the switch to SIP Trunks.

OPTUS AND TELSTRA TO SLASH MOBILE DATA ALLOWANCES - BIG MOBILE PHONE PLAN CHANGES COMING UP

We have been advised by both Telstra and Optus that they are planning big changes to the way mobile phone data allowances are allocated.

They have indicated that in the later part of 2013 ....probably within 60-90 days of the next iPhone release they will be drastically cutting the data allowances on all plans to either Zero or 1-200 mb allowance. Data charges will primarily be pay as you go with data rates of 2-3 c per Mb being fairly typical. They have also indicated they will no longer provide free social networking access.

The driver behind this has been the rocketing use of mobile data that is placing massive cost burdens on the carrier networks. The carriers are reporting annual triple digit mobile data usage growth that parallels the massive growth in the use of smart phones. The carriers are investing significant sums in infrastructure investment to keep the networks going and bandwidth usage costs soar with increased use. The upcoming spectrum auction is expected to free up additional capacity currently used for Free to air TV (and raise billions for the Government). These costs will also flow on to the carriers and by extension the end users.

Whats does that mean to most users? Currently the average user user uses around 250-350mb per month. On a plan with 100 included Megabytes and with a data charge of 2.5c per Mb this will add approximately $5 per month to the users mobile phone plan and of course heavy users will pay a lot more ...if you currently use a 1gb of data its going to be an extra $25 per month. 

What does it mean for the carriers? Well its going to be interesting to see who is going to jump first because you would expect that whoever jumps first is going to see a rapid flight of customers to the other carriers. Timing is expected to be around 60-90 days after the release of the next iPhone as many customer contracts are tied in with the iPhone updates (Customers signing new contracts to get a new iPhone) so the carriers will want to get those number locked away before making any moves. However we are seeing moves already in the wholesale space that will flow on to the smaller telcos first.

For the bottom line the returns are impressive . Multiply the number of Smart Phone subscribers on each network with an increase in Revenue Per User of $5 per month per subscriber, x 12 months of the year and there is a lot of Zeros in the outcome for each carrier.

WHAT SHDSL BUSINESS DSL SPEEDS ARE AVAILABLE IN AUSTRALIA?

SHDSL Business DSL is like other Internet products and the speeds available will vary depending on the site the service is to be delivered to.

Assuming the Exchange the customer is serviced by is SHDSL enabled, the main factor that will dictate the available speeds will be distance from the exchange. Other factors that can effect SHDSL speeds are the quality of the copper and network equipment between the exchange and the customer premises.

Ethernet over Copper is the most commonly used method of delivering Business DSL and typically involves bonding up to 8 copper pairs.

Most SHDSL Business DSL services will offer the full advertised speeds only up to around 1km from the exchange. After that point the data speeds drop off dramatically.

For example an AAPT 80Mb service can only be offered indicatively out to 500 metres from the exchange. At 1.25Kms the Max speed being offered is 60Mb and out to 2.8kms the speed is down to 10Mb. This is know as transmission loss.

If the service is delivered over high bandwidth fibre, the transmission loss is not as dramatic. However High Bandwidth fibre is not readily available at all exchanges without large up front construction costs and a lengthy lead time.

Telstra offers a maximum of 10/10mb Business DSL while AAPT offer up to 100Mb/100Mb but the author has never seen those speeds delivered. Speds start at 1mb/1mb on Telstra network and 2mb/2mb on AAPT Midband Ethernet.

NBN INTERNET NOW AVAILABLE AT TELAUSTRALIA

We are pleased to announce we now have NBN ...National Broadband Network services available! Short but sweet. More on this soon.

SHDSL BUSINESS INTERNET - PRICES DROP BY UP TO 25 PERCENT

Telaustralia announce 25% off the price of a 100mb/100mb SHDSL service to $1999 per Month on AAPT Mid Band Ethernet network. Most other plans have also had significant reductions. Our most popular SHDSL Business Internet plan is the 10mb/10mb plan and it has dropped from $699 to $649 per month.

Our Telstra BDSL SHDSL are are also market price leaders so we have you covered with both Coverage on Telstra BDSL Network and price on AAPT.

This represent a great opportunity for business that are struggling with slow internet connections that are hampering operations. We are finding many business that have moved systems and software to Cloud based solutions are continually running in bandwidth limitations causing massive interruption to business. If you network has slowed to a halt SHDSL Business Internet will be the solution you need.

Contact us for more information.

OPTUS MULTI LINE - LINE RENTAL NOW $15 PER CHANNEL

OPTUS MULTI LINE PRICE REDUCTION - Cheap line rental, untimed national calls.

We have recently negotiated an massive price reduction in our Optus Multi Line ISDN service rentals and call costs.

For new installations including ports of existing Optus Multi Line On Net services and Telstra ISDN 10 services, Telaustralia is now offering On Net Sites $15 per Channel Line Rental, using Optus Multi Line on a 36 month agreement.

We can also offer 12c Un-Timed National and Local calls and 20c per min calls to mobiles. These are very close to VoIP rates with guaranteed Digital Voice Quality and with out any of the hassle of configuring multiple sets of switches and routers to run your phone system.

For Full Detail CLICK HERE 

http://telaustralia.com.au/landlines/business-multi-line-isdn

 


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