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Our observations are the main reasons for going to Hosted PBX are lower purchase price, cheaper running costs and additional phone systems features such as the ability to seamlessly transfer calls to other sites. A emerging trend is clients in areas where the NBN roll out has commenced who want a Phone System that can run over an ADSL connection but is also NBN compatible.
Our experience in Australia is that due to the state of the copper network, the out comes running over an ADSL connection can vary dramatically. NBN and SHDSL Business Grade Internet connections in comparison, rarely have an issue. Running Hosted PBX over an ADSL on the other hand, can be effected by packet loss, drop outs and contention.
This is why we thoroughly test an ADSL connection where possible before proceeding with a Hosted PBX installation. It is not uncommon for us to say to a prospective client that due to distance from the exchange, ADSL speed or line quality, we don't recommend a Hosted PBX for this particular site. In these cases we usually recommend the client install a traditional PBX using PSTN or ISDN but equipped ready for VoIP phone lines or SIP Trunks when the NBN reaches the site.
MORNINGTON NBN ROLL OUT PLANS
Great news to see Mornington, Rye and Dromana now included in the NBN roll out plans to June 2016.
This is great news for Peninsula Business owners. For advice on what to do with Phone, Phone System, Fax, Alarm and Eftpos its best to talk to a Mornington based company that has been doing NBN connections and Phone Systems since 2012.
The NBN co yesterday announced its latest list of towns and communities to be included in their roll out up to June 2016.
To view the full list of towns and the technology type to be deployed in the latest NBN Rollout Plan click the following link.
Whats this mean for those areas affected? Aside from much faster internet speeds its means changes to many Business Phone, Fax, Alarm and Eftpos arrangements
If you would like to expert advice about your Business Phone System give us a call 1300783528 or click the offer below.
SHDSL internet is a dedicated business grade data connection that removes the slow internet shackles that are killing your business.
Services start at 10/10Mbps upload and down load, right up to 80/80Mbps.
Aside from lower upload speeds, ADSL can either send or receive data packets. It cant send and receive at the same time. SHDSL can send and receive at the same time and this combined with faster data transfer rates makes all the difference.
If you are using ADSL for Cloud based applications such as Web Based mail servers, Google Apps, Office 365, Zero, MYOB, or Offsite and remote access then the ADSL upload speed will be a serious noose around your data flows.
By having a dedicated 1:1 connection (not shared with anyone else ...you get 100% of the bandwidth) and increased upload speed you get out of the restrictive environment of ADSL. SHDSL internet fixes this.
Many companies are moving to Hosted PBX Phone Systems and finding that sharing Voice and Data over a ADSL connection just doesn't cut it. SHDSL internet Fixes this.
Remote access staff complain about being unable to work efficiently when they log in off site. SHDSL internet fixes this.
Your offices are in an area with a congested ADSL exchange and you have daily slow downs with your ADSL Data flows. SHDSL internet fixes this.
The cost of your telephony, servers and support is going through the roof. You are looking at a unfied communications solution and want to use Cloud based apps but worried about the data costs. SHDSL fixes this.
Our SHDSL Business Broadband promotion has been extended now until Wednesday 26th September 2014 so get your orders in before then to take advantage of this incredible offer.
These SHDSL plans give you unlimited data over a dedicated 1:1 connection with no contention and guaranteed speeds. Both of these plans come with free connection on 24mth agreement.
SHDSL is perfect for Hosted PBX, Cloud based applications and companies that have staff requiring remote access
If you would like to talk to an Australian based SHDSL expert please call 1300 783 528 (Sales) or CLICK HERE.
So you have decided to purchase a Hosted PBX, NBN Phone System or Telstra DOT (DIGITAL OFFICE TECHNOLOGY) system. What do you need to do to ensure the transition or installation is as hassle free as possible?
We find that many customers do not put enough consideration into how they want incoming calls to be managed and this leads to additional costs for re programming the NBN Phone System after the installation. Ensure you consider each group and individual phone user. For example reception calls may be handled differently to Executive or warehouse calls. What do you want to happen to calls after hours? Go to Voice Mail or an After Hours number? Will you use Auto Attendant, Line Hunt Give or any of the other features that NBN phone systems have available.
We are regularly questioned by customers, why would they consider taking a $500 a month SHDSL Internet connection when we have our $80 a month ADSL connection. For many SMEs, moving to a SHDSL connection is a No Brainer. Here's why.
Many of SMEs don't realize that when you move to a Dedicated SHDSL Broadband connection you have significantly more bandwidth and capacity than over a a ADSL connection. This allows you run both data and voice calls over your Internet connection. Whats that mean?
Yes exactly what it says. A 10/10Mbs has adequate bandwidth to run about 150 simultaneous phone calls. Yes, thats right, up to 150 calls at a time so why bother paying for Line rentals when you can add in SIP trunks to your Phone System or a Hosted PBX Phone System. Getting rid of dealing with Telstra sounds really attractive!
Because the upload capacity is at least 10 X faster than for ADSL it means off site staff can access your server with out bringing the rest of the office to a halt. Every time your off site staff download info, your ADSL connection is uploading it. Because ADSL can only Send or receive data (it cant do both at the same time) staff working off site usually mean everyone else in the office stops working.
Having the capacity of a SHDSL connection gives you the bandwidth to make effective use of Cloud based applications including, Cloud Storage, Office 365, MYOB, Zero, Google Apps,Google Mail etc. This in tuns means you have no need for that server or the level of IT support required in the past. One SME customer of ours with 30 users reduced their IT Hardware, Software and Support costs from $150k per annum to under $30k per annum.
The $500 a month for SHDSL starts to look cheap doesn't it. If you would like to discuss SHDSL Broadband for your site please click this button.
As we have discussed on several recent blog posts there is an number of great alternatives to Telstra DOT phone Systems.
In July we discussed what we didn't like about Telstra DOT - Telstra DOT - What we don't like!
Well in the time since those posts nothing has changed and we just cant see any sense in taking the exact same hardware and the exact same operating platform and paying significantly more for it. As the NBN rolls out it appears Telstra DOT is the system of choice for Telstra Business Centres SMEs up to about 50 staff.
We are increasingly getting requests for quotes to compare with DOT systems in NBN roll out areas. In many cases we can determine for the customer that they don't need a new system. We have saved customers a lot of money by asking the right questions about their phone systems. In some cases we find that by doing some simple modifications the the Phone System, or by adding ATAs using SIP trunks over their NBN Connection, there is no need for an entire new Phone System.
Before you take the step for a new Telstra DOT Phone System give us a call for a comparison on 1300783528. If you have a recent phone bill you can send to us or submit this form we can give you a very accurate assessment of how your phone bill would look with a Telaustralia Hosted PBX or NBN Phone System.
THE NBN 2014 COST BENEFIT REVIEW BY DEPARTMENT OF COMMUNICATIONS
After coming to Government in 2013, the Coalition Government lead by Tony Abbot and Communications Minister Malcom Turnbull requested the Department of Communications conduct a full review of each Parties NBN proposal.
The Labour proposal was for Fibre to the Premises in Metro and regional Centres combined with Fixed Wireless in rural and remote areas and was purported to cost up to $90 billion.
The Coalition proposal was a paired back version with a mix of technologies utilizing existing Telstra and Optus Fibre coaxial cable (Hybrid) in inner metro areas, Fibre to the premises on new build Green fields sites and Fibre to the Node (FTTN) in other brownfield (outer Metro) sites and Fixed Wireless and satellite in rural and remote areas. The cost of the Coalition Plans is purported to be in the $35-$45 billion range.
Dr Michael Vertigan AC was appointed to lead the review and the cost benefit analysis was announced this week. A link to the review can be found here.. http://www.communications.gov.au/broadband/national_broadband_network/cost-benefit_analysis_and_review_of_regulation/independent_cba_of_broadband
An interesting view point from the Age newspaper .. http://www.theage.com.au/business/vertigan-shows-the-nbn-is-worth-doing-20140827-10975o.html
My view? Well every kid wants his dad to buy a Ferrari and that's what the Labour plan would of delivered ..... eventually. A super fast platform and the speed would of made sense at some point. Eg We cant drive the Ferrari on our streets as fast as it can potentially go most of the time, but sometimes it would be a real blast.
However while every kid wants the Ferrari most Dads, if they are responsible say, Mate I would love to get that Ferrari but we cant afford it. We are going to go with the Commodore or Falcon. It will get the job done and probably a bit slower in some cases but at least we can afford it.
Here's a video of Federal Comunications Minister Malcom Turnbull doing a fairly straight forward whiteboard exercise that looks at the cost benefits in fairly simple terms. http://www.theguardian.com/world/video/2014/aug/26/malcolm-turnbull-nbn-internet-speed-whiteboard-video
The Vertigan report basically supports this by saying that the increased speeds delivered by Fibre to the Premises (FTTP) that would of added 10s of Billions to the NBN build costs, would not of delivered an equivalent return on investment.
Loosely it says the extra $60-90 odd billion to build full FTTP would only deliver $2 Billion in total return on investment, while the Coalition proposal $35-45 Billion would deliver a net $18 Billion in return on investment
When it comes to speeds most people at this point are scratching their heads trying to find an application that will deliver ROI on a 1Gigabyte speed connection. At this point its only hypothetical (though I think likely given human ingenuity) that these apps will be come available over the next 20 years.
Testing so far of Fibre to the Node is getting speeds in the order of up to 95Mbps download and 35Mbps+upload speed. Compared to current ADSL speeds that is a huge increase in speed. Sites that want to have fibre to the premises will in future be able to pay to have fibre built at their own cost, so I see that as a reasonable compromise.
Multi tenanted buildings/sites are going to have cable taken to the basement/MDF and will then be able to sue existing copper infrastructure to take the NBN service into the suites or elect to light up the entire building or individual suites with Fibre if that's their need.
If you would like to talk to a professional Australian based consultant about NBN for your business CLICK HERE
See how simple it is to use our Cisco NBN Phone Systems. It cant be easier to use our fully feature NBN Phone systems. Check the brief Video Guides here from Cisco before you consider buying. Its so simple to use our NBN PBX.
A significantly cheaper alternative to Telstra DOT (Digital Office Technology)
Our Hosted PBX Phone System and SHDSL internet Install was Seamless. I would recommend Telaustralia for anyone looking for that extra bit of service from their Phone Company. Our experience during our Hosted PBX installa.. more..
Telaustralia was quick to react to our initial inquiries about a Business Grade Data Connection SHDSL and Hosted PBX Phone System. Shortly thereafter delivered the required communications and data plans to our business. .. more..
We engaged Telaustralia to install a new Phone System at our site. After getting a $4000 + quote from Telstra, Telaustralia gave us a Hosted PBX quote for $1500 and the system has so many features its amazing. Whats bett.. more..
My Company retained Telaustralia to migrate our telephone, fax and internet system as well as advise us on a new NBN Phone and switchboard system. A prior office relocation and communications transfer was not handled.. more..
We'd like to thank Telaustralia for their wonderful service and professional manner in installing our NBN Phone System into our new office. Highly recommend their services - a pleasure to deal with. Sue Wilkinson Associa.. more..
Telaustralia was fantastic. Helpful, responsive, maintained ownership throughout our SHDSL & ISDN 10 Primary Rate Installation. www.bazaarvoice.com (http://bazaarvoice.com).. more..
Our office relocation went more smoothly than I could have hoped, thanks to Telaustralia. It was such a relief to have one point of contact for this project. Telaustralia managed the relocation of our fixed lines and sup.. more..
Since changing to Telaustralia we have saved a considerable amount on our business phone accounts. We have been very impressed with the professional & prompt service we have received from the Telaustralia team. Nothi.. more..
I would like to thank you for the level of service we received when you took over our business and home telecommunication accounts this year. It seemed like a daunting task to move our supplier considering we had been wi.. more..
We are very new customers to Telaustralia after being referred by one of your existing clients. Telephone communications is so frustrating, different person everyone time you call for service,no followup and waiting peri.. more..