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RSS The Blog

  1. NBN MOUNT ELIZA STAGE 1 SEPTEMBER 2015 TelAustralia Customer Service 17-Mar-2015
  2. SHDSL INFOGRAPHIC TelAustralia Customer Service 11-Mar-2015
  3. TELSTRA DOT (DIGITAL OFFICE TECHNOLOGY) A POOR CHOICE FOR YOUR BUSINESS TelAustralia Customer Service 06-Mar-2015
  4. MyPBX NBN Ready Phone Systems TelAustralia Customer Service 17-Feb-2015
  5. ISDN WONT CHANGE OVER THE NBN TelAustralia Customer Service 03-Jan-2015

 The Business Phone Blog

NBN MOUNT ELIZA STAGE 1 SEPTEMBER 2015

NBN ROLLOUT MOUNT ELIZA SEPTEMBER 2015 READY FOR SERVICE STAGE 1

The NBN rollout Maps are indicating that the Stage 1 Roll Out for Mount Eliza (3MTE-01)  is on track for September 2015 ready for service date. Ready for Service (RFS) means that customers can start to connect and use NBN services. No date as yet for the area outside of stage 1 (3MTE-02).

NBN Mount Eliza 3MTE-01  

So what does it mean for business owners? Well aside from the obvious very fast internet, it will mean business owners will need to review how their Eftpos, Alarm, Fax and Phone lines work. If business owners would like help planning the transition to NBN including Phone, Fax, Alarm, Internet and PBX Phone System click the button and speak to an Australian Based professional.

NBN Mount Eliza

SHDSL INFOGRAPHIC

Whats the difference between SHDSL and ADSL?

This infographic explains the differences between SHDSL and ADSL. Click the infographic to talk to a SHDSL expert.

TELSTRA DOT (DIGITAL OFFICE TECHNOLOGY) A POOR CHOICE FOR YOUR BUSINESS

TELSTRA DOT - MISSING BASIC FEATURES?

Previously we have covered the finances of using a Telstra DOT vs one of our Hosted PBX Options. Telstra DOT not good value

We were quoting a job this week when the client set us through an email from the local Telstra Business Centre . It went on to detail why DOT was not really very good, including that DOT is missing a range of basic features that realistically mean there's not much point in having a DOT phone system at all. Here's an extract...

All of the features are standard on most other providers Hosted PBX Systems. Our systems come standard with the following features plus many more....

  • Seamlessly transfer calls between any site on our system for free
  • Place calls on Hold or mute. Calls on hold hear customized Music or Message on Hold
  • Use a large range of Cordless or Corded Headsets
  • Line Hunt
  • After hrs messaging
  • Auto Attendant or Virtual receptionist
  • Relocate handsets any where there is a reasonable Internet connection.

This highlights again, the many reasons why SMEs should be looking at alternatives to Telstra DOT.

MyPBX NBN Ready Phone Systems

NBN PHONE SYSTEMS - BETTER THAN TELSTRA DOT

Now offering great new NBN ready phone systems.

We are pleased to announce Telaustralia is now offering NBN Ready Phone systems from Yeastar combined with Yealink and Escence Handsets. The new systems offer a very affordable Phone System for business needing up to 100 Handsets and 100 Simultaneous calls.

For example we can do a NBN Ready 4 handset system with Voicemail, Music on Hold, Built in Auto Attendant for under $1000 hardware cost. At added cost the System can also take PSN or ISDN lines. PSTN can have up to 4 lines while ISDN can have up to  have up 8 lines to allow you to run the system over existing technology in advance of the NBN being available in your area.

The system comes with a full range of Modern Phone System features.

Start here by Clicking the image for your fast quote!

NBN ready Phone System 

ISDN WONT CHANGE OVER THE NBN

WHY ISDN WONT CHANGE ON THE NBN!

While we are all waiting on NBN Co to release their business products, one question keeps coming up. What will happen with ISDN 102030 services when the copper is pulled up?

We think not much at all!

At the moment the majority of ISDN 102030 connections are delivered over a 2mbps/2mbps synchronous data connection and this will deliver up to 30 Channels. ISDN 2 Services are usually delivered over a 128kbps/128kbps connection on 2 copper pairs.

The ISDN Network Termination Unit is effectively a modem for the service with typically a Ethernet handover for ISDN 102030.

So making the leap to having a synchronous data connection over the NBN and utilizing it for an ISDN service, doesn't take much imagination. It may only require a change of NTU and some routing of the data service back to a Telstra or Optus exchange where the ISDN service is centered.

In the mean time its fairly safe to say that ISDN isn't going any where and at this point appears to have a fairly long future. The only risk we foresee is that ISDN channel rental is about 3 times higher than SIP trunks but SIP trunks don't have all of the functionality ad features of ISDN.

If you would like to discuss a ISDN Primary Rate or Basic rate connection please click the button below.

ISDN on the NBN

HOSTED PBX PHONE SYSTEMS VS PSTN

A 30 SECOND GUIDE TO CHANGING FROM PSTN PHONE LINES TO HOSTED PBX

I read with interest an industry survey from telecom comparison website detailing why some customers choose to change to Hosted PBX or SIP Trunks while others choose to remain with PSTN phone lines.

http://www.softwareadvice.com/voip/industryview/PSTN-report-2014/

Telstra DOT Phone Systems

In short the main reasons to move from PSTN or Hosted PBX or SIP Trunks are ...

  • Lower Purchase and Monthly Operating Costs
  • Desktop and mobile compatibility
  • More features
  • Easily scalable and portable
  • NBN Compatibility

The main reason users remain with PSTN or ISDN lines are ...

  • Ease of Use
  • Fewer service interruptions
  • Better Voice Quality
  • Security/Fraud concerns
  • Don't know what Hosted PBX or VoIP is
  • Internet is unreliable.

Our observations are the main reasons for going to Hosted PBX are lower purchase price, cheaper running costs and additional phone systems features such as the ability to seamlessly transfer calls to other sites. A emerging trend is clients in areas where the NBN roll out has commenced who want a Phone System that can run over an ADSL connection but is also NBN compatible.

Our experience in Australia is that due to the state of the copper network, the out comes running over an ADSL connection can vary dramatically. NBN and SHDSL Business Grade Internet connections in comparison, rarely have an issue. Running Hosted PBX over an ADSL on the other hand, can be effected by packet loss, drop outs and contention.

This is why we thoroughly test an ADSL connection where possible before proceeding with a Hosted PBX installation. It is not uncommon for us to say to a prospective client that due to distance from the exchange, ADSL speed or line quality, we don't recommend a Hosted PBX for this particular site. In these cases we usually recommend the client install a traditional PBX using PSTN or ISDN but equipped ready for VoIP phone lines or SIP Trunks when the NBN reaches the site.

If you are unsure of what to do about your phone system and phone lines and would like some obligation free, no nonsense advice about your business phone lines and phone system please click the button above or CLICK HERE

NBN COMES TO MORNINGTON PENINSULA

MORNINGTON NBN ROLL OUT PLANS

Great news to see Mornington, Rye and Dromana now included in the NBN roll out plans to June 2016.

http://www.nbnco.com.au/corporate-information/media-centre/media-releases/nbnco-rolls-out-new-national-construction-plan.html#.VHu4zYtvZr_

This is great news for Peninsula Business owners. For advice on what to do with Phone, Phone System, Fax, Alarm and Eftpos its best to talk to a Mornington based company that has been doing NBN connections and Phone Systems since 2012.

NBN Mornington Peninsula Plans

 

NBN ROLL OUT PLAN ANNOUNCEMENT 1 DEC 2014

NBN ROLL OUT PLAN TO 2016 - LIST OF TOWNS INCLUDED IN THE ROLL OUT PLAN

The NBN co yesterday announced its latest list of towns and communities to be included in their roll out up to June 2016.

http://www.nbnco.com.au/corporate-information/media-centre/media-releases/nbnco-rolls-out-new-national-construction-plan.html#.VHuqrYtvZr-

To view the full list of towns and the technology type to be deployed in the latest NBN Rollout Plan click the following link.

http://www.nbnco.com.au/content/dam/nbnco2/documents/MTM-rollout-plan-01122014.pdf

Whats this mean for those areas affected? Aside from much faster internet speeds its means changes to many Business Phone, Fax, Alarm and Eftpos arrangements

If you would like to expert advice about your Business Phone System give us a call 1300783528 or click the offer below.

NBN Mornington, Rye, Dromana, Mt Eliza 

SHDSL INTERNET - VITAMIN B FOR BUSINESS HEADACHES

SHDSL BROADBAND - HIGH QUALITY BUSINESS GRADE DATA THAT FIXES YOUR INTERNET HEADACHES

SHDSL internet is a dedicated business grade data connection that removes the slow internet shackles that are killing your business.

Services start at 10/10Mbps upload and down load, right up to 80/80Mbps.

How does SHDSL make a difference?

Aside from lower upload speeds, ADSL can either send or receive data packets. It cant send and receive at the same time. SHDSL can send and receive at the same time and this combined with faster data transfer rates makes all the difference.

If you are using ADSL for Cloud based applications such as Web Based mail servers, Google Apps, Office 365, Zero, MYOB, or Offsite and remote access then the ADSL upload speed will be a serious noose around your data flows.

By having a dedicated 1:1 connection (not shared with anyone else ...you get 100% of the bandwidth) and increased upload speed you get out of the restrictive environment of ADSL. SHDSL internet fixes this.

Many companies are moving to Hosted PBX Phone Systems and finding that sharing Voice and Data over a ADSL connection just doesn't cut it. SHDSL internet Fixes this.

Remote access staff complain about being unable to work efficiently when they log in off site. SHDSL internet fixes this.

Your offices are in an area with a congested ADSL exchange and you have daily slow downs with your ADSL Data flows. SHDSL internet fixes this.

The cost of your telephony, servers and support is going through the roof. You are looking at a unfied communications solution and want to use Cloud based apps but worried about the data costs. SHDSL fixes this.

CLICK HERE TO REVIEW OUR UNLIMITED SHDSL PLANS

SHDSL for business

UNLIMITED SHDSL INTERNET 20/20 $479 10/10 $419 PROMO EXTENDED

SHDSL INTERNET 20/20 $479 10/10 $419 PROMO HAS BEEN EXTENDED TO 26TH NOVEMBER

Our SHDSL Business Broadband promotion has been extended now until Wednesday 26th September 2014 so get your orders in before then to take advantage of this incredible offer.

These SHDSL plans give you unlimited data over a dedicated 1:1 connection with no contention and guaranteed speeds. Both of these plans come with free connection on 24mth agreement.

SHDSL is perfect for Hosted PBX, Cloud based applications and companies that have staff requiring remote access

If you would like to talk to an Australian based SHDSL expert please call 1300 783 528 (Sales) or CLICK HERE.SHDSL BROADBAND


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  • Our Hosted PBX Phone System and SHDSL internet Install was Seamless. I would recommend Telaustralia for anyone looking for that extra bit of service from their Phone Company. Our experience during our Hosted PBX installa.. more..

    Hosted PBX & SHDSL Macil Group
    Macil Group

  • Telaustralia was quick to react to our initial inquiries about a Business Grade Data Connection SHDSL and Hosted PBX Phone System. Shortly thereafter delivered the required communications and data plans to our business. .. more..

    Hosted PBX and SHDSL Subseaco
    Subseaco

  • We engaged Telaustralia to install a new Phone System at our site. After getting a $4000 + quote from Telstra, Telaustralia gave us a Hosted PBX quote for $1500 and the system has so many features its amazing. Whats bett.. more..

    Hosted PBX Phone System Hummingbird Eco Retreat
    Hummingbird Eco Retreat

  • My Company retained Telaustralia to migrate our telephone, fax and internet system as well as advise us on a new NBN Phone and switchboard system. A prior office relocation and communications transfer was not handled.. more..

    NBN Phone System Lardner White Mt Eliza
    Lardner White

  • We'd like to thank Telaustralia for their wonderful service and professional manner in installing our NBN Phone System into our new office. Highly recommend their services - a pleasure to deal with. Sue Wilkinson Associa.. more..

    Sue Wilkinson
    Clauds Agency

  • Telaustralia was fantastic. Helpful, responsive, maintained ownership throughout our SHDSL & ISDN 10 Primary Rate Installation. www.bazaarvoice.com (http://bazaarvoice.com).. more..

    Arran Goffe
    BazaarVoice.com Sydney

  • Our office relocation went more smoothly than I could have hoped, thanks to Telaustralia. It was such a relief to have one point of contact for this project. Telaustralia managed the relocation of our fixed lines and sup.. more..

    J Levy
    Harms Consulting Sydney

  • Since changing to Telaustralia we have saved a considerable amount on our business phone accounts. We have been very impressed with the professional & prompt service we have received from the Telaustralia team. Nothi.. more..

    Jason Beare
    MBA Accounting Mornington

  • I would like to thank you for the level of service we received when you took over our business and home telecommunication accounts this year. It seemed like a daunting task to move our supplier considering we had been wi.. more..

    Tim Leonard
    Mortgage Choice Bayside Beaumaris

  • We are very new customers to Telaustralia after being referred by one of your existing clients. Telephone communications is so frustrating, different person everyone time you call for service,no followup and waiting peri.. more..

    Kim Reed
    Kim Reed Conveyancing Beaumaris

 
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