Please get in touch to enquire more about the products or to take your next steps to buy.
ABC talent agency were operating using 5 phone lines in a Line Hunt Group and a standard set of cordless phones. Costs per month for Phone lines and Internet was just under $300 plus calls. There was no capacity to transfer calls within the office, no music on hold, no after hours messaging...no smarts on the system at all.
They rented a new office in a building that was NBN ready. After contacting Telaustralia, we completed a brief scoping exercise to determine their phone system requirements. We supplied a new NBN Phone system with 4 Handsets and a 25/5mb NBN connection with 50Gb of data. The cost of the new system was $1200 inc Gst. Monthly costs without calls was now going to be $134 and with significantly lower call rates.
However the biggest benefit for the customer was gaining access to the full range of Phone System features including,
In addition they have access to an incredibly fast Internet connection now after years of putting up with an incredibly poor ADSL connection. On their 25/5mb NBN Internet connection they are getting constant download speeds of 24.3mb+ and upload speeds of 4.9mb and things don't slow down each afternoon when the kids in their area get home and start to heavily use the internet.
There are many business we come across that could cut costs and significantly improve efficeny by making changes to the way the operate their Phone System.
Many pundits are making claims that the National Broadband Network ...the NBN is more expensive than the current ADSL networks, typically run over Telstra Copper. One thing is for certain it will be significantly faster, but will the customer have to fork our more each month for their internet access? We think not and here's why.
At the moment most customers, about 90+% of the population that want to have an ADSL connection have to have a Phone Line to run it over. And this adds about $30 a month to a residential bill and about $40 a month to a Business bill, whether they want the phone line or not. If you want a fast Internet connection, most locations in Australia are forced to have a Phone line to get ADSL.
Here's a short comparison using the Telaustralia Internet and Phone bundles for comparison.
ADSL 2 delivers typical speeds of just under 10mbps, we will compare price on the 50, 100 and 250Gb plans. While around 10Mb is the average speed achieved in real life on ADSL 2, the range of speeds is between 20Mbps and 4Mbps depending on how far you are from the exchange and a host of other factors that effect ADSL speeds over copper. Maximum upload speed is 1Mb but similarly the typical upload speed is nearly half the theoretical maximum.
With NBN over Fibre to the Premises (FTP), you will get nearly 100% of your advertised speed, so if you buy a 50Mbps plan you will get very closer to that speed ... currently on new NBN connections, speeds of within 5-10% of the advertised speeds are being achieved very consistently.
Currently, for comparison purposes, a 50Gb bundle on ADSL 2 is $89 a month, a 100Gb bundle is $99 and a 250Gb Bundle is $109.
The NBN will have 4 different speeds so its worth comparing all.
12Mb Download speed with 1Mb upload speed and 50Gb $60 a month, 100Gb $70 and 400Gb (no 250gb plans) would be $80 a month....so on average around $30 a month cheaper and with guaranteed speeds.
25Mb Download speed with 5Mb upload speed and 50Gb $65 a month, 100Gb $75 and 400Gb (no 250gb plans) would be $90 a month....so on average around $20-25 a month cheaper and with guaranteed speeds around double the typical ADSL connection.
50Mb Download speed with 20Mb upload speed and 50Gb $75 a month, 100Gb $85 and 400Gb (no 250gb plans) would be $100 a month....so on average around $10-15 a month cheaper and with guaranteed speeds around 5 times faster than current speeds.
100Mb Download speed with 40Mb upload speed and 50Gb $80 a month, 100Gb $90 and 400Gb (no 250gb plans) would be $105 a month....so on average around $10 a month cheaper and with speeds far in excess of current ADSL speeds...around 10 times faster and with a higher data allowance on higher end plans.
Ok but what if you want a phone plan? A average VoIP connection is $10 a month with very low rate calls so even when the access for the Phone is added in at worst your costs will be around the same and you will be getting a Super Fast Internet Connection.
THE NBN Will be cheaper for most users. The answer to the questions is , no ....you will not pay more using the NBN.
NBN Phone systems costs will vary based on the number of handsets and channels required to connect them. The basic NBN Modem will come with 4 ports so that will give capacity for you of up to 4 handsets. If more than 4 handsets are required a Cisco POE (Power Over Ethernet) switch will need to be added to the system. Switches come in units with 8 and 24 Ethernet ports. As power is delivered over the POE switch ports via a Ethernet cable, Power Packs are not required for the Handsets.
So for an indicative calculator to price your NBN phone system hardware
Each System will need 1 X NBN Capable Modem at approx $200
Each Handset will be approx $250, so multiply the number of handsets required x $250
If more than 4 Handset are required you will need to add a switch in... 8 Port $500 or 24 Port $850
So when we add things together for example a 6 Handset NBN Phone System would be as follows ...
Modem X 1 ($200)
6 x handsets ($1500)
1 X 8 Port Switch $500) = Total $2200 inc Gst.
A 4 Handset NBN Phone System would not need the 8 Port POE Switch so it would be...
Modem X 1 ($200)
4 X Handsets ($1000) = TOTAL $1200 Inc GST.
Most of the current offers surrounding the NBN forces the customer to take a Bundled Phone Plan with their NBN Internet service. The major retailers, Telstra in particular, don't offer Naked NBN Plans for good reason. They want to tie up all of the customers services and preserve that revenue currently delivered via the copper network. While a stand alone or unbundled NBN service is not really a "Naked" service in the truest sense, because most NBN services are bundled with Voice Plans, unbundled NBN services are being referred to as Naked.
For many consumers having a Bundled service means being forced into a contract and plan they don't want with included services they don't need. Many customers don't want a Phone line. Like a naked DSL customer, they don't use a landline or choose to have their own VoIP provider separate to their Internet provider.
It appears that very few of the major retailers are providing Naked NBN Plans and due to this Telaustralia will be offering its NBN Phone Plans and NBN Internet services as unbundled services.
This means you could for example take our NBN Phone Plans like our Hosted PBX or our SIP Trunks and run them over another carriers NBN service. After all the NBN services are in most cases going to be the same. Equally you could take the Telaustralia Naked NBN plans and run another carriers VoIP over that giving you the freedom to choose your Phone Call Provider.
With the roll out of the National Broadband Network continuing many Small Business Owners will be wondering how they connect their current Phone Systems to the NBN and keep their phone numbers.
There will be several options to connect multiple lines to the NBN. (remembering they wont really be lines any more, they will be like ISDN and be called channels as there wont be physical lines).
If you have an existing Phone System you will need to contact your supplier and establish if the system is IP or VoIP compatible. They should be able to advise you over the phone but if the original Phone System supplier is not available then a site visit may be required to assess your system.
If it is immediately compatible you may need to pay licensing fees to have the system opened up to suit IP telephony.
If the Phone System is not IP compatible, then the supplier will establish with you if the Phone System can accept adapters to the input Ports, that will allow it to connect over the NBN. Adapters will connect to your Phone System and allow you to run calls over what is essentially a VoIP connection.
If Option 1 and 2 are not feasible then the Small Business Owner will need to consider buying a new phone system and Hosted Voice NBN Phone systems are the the most suitable and typically the most affordable solutions.
In short the answer is yes! The numbers will need to be ported off the Telstra copper and onto the NBN Phone service providers platform. The good news is that you only really need to move your advertised numbers. If you have a Inbound 1300/800 number all the better as no number portability will be needed. Porting can take up to 4 weeks so careful timing is needed to ensure you are not with out service for any extended period. Most carriers are charging around $100 per number for porting so there is no real point in porting all of your numbers unless absolutely vital you do so.
The other advantage with moving your numbers will mean portability. If you need to the Phone System ... eg to another suburb at the end of your lease, you wont need to arrange to get numbers diverted or redirected...the numbers will come with you to the new premises. You can even take a NBN Phone handset with you to another country and make calls (as long as you have a decent internet connection) as if you were still in the office.Heres a Video on the NBN for Business which provides more detail.
As the rollout of the NBN continues, we are getting lots of queries from customers about what type of the phone system they need for the NBN.
A NBN Phone system will give you a lot of flexibility and portability that you cant get with the current copper network.
By setting up a Hosted PBX when or before the NBN arrives in your area, you can future proof your business and provide greater flexibility and portability. In addition many providers are only providing single call options with their NBN Plans. A Hosted Voice System configured as a NBN PBX System can allow for any number of simultaneous calls.
The main features of a NBN phone system will be
Our Unlimited ADSL 2 bundle is proving very popular with business customers.
Unlimited ADSL 2 Internet on Telstra network, Unlimited Up Loads and Down Loads, Free Static IP address, Free Line rental, Free local calls and Free National calls and local calls un timed at 60c for the first 10 minutes and then 30c per min after that.
We also have a Massive 1TB Residential ADSL 2 Bundle with 1 Terra Byte of downloads, unlimited uploads, Free Line rental, Free local calls and Free National calls and local calls un timed at 60c for the first 10 minutes and then 30c per min after that.
For the winter months right through to the end of August 2013 we are offering free ADSL connection or churn and a free Netcomm NB604N modem on a 24mth agreement.
Call us on 1300783528 or submit a web inquiry.
SHDSL INTERNET PLAN OFFER 10MB/10MB UNLIMITED $359 WITH FREE INSTALLATION
We have a winter special on SHDSL to warm to heart of any IT Manager. 10/10mb SHDSL with Free Installation on a 24mth agreement on the AAPT network for $359 inc Gst Per Month and includes free installation for orders taken May, June and July 2013.
See details here at our SHDSL Broadband page http://telaustralia.com.au/internet/shdsl-business-internet
Telaustralia have been the ideal business partner for my business. I have landline, Blackberry Mobile and Internet services through them. The highlight besides the pricing is the personalised service for new products and.. more..
http://www.bazaarvoice.com/ Telaustralia was fantastic. Helpful, responsive, maintained ownership throughout our ISDN 10 Primary Rate Installation... more..
Our office relocation went more smoothly than I could have hoped, thanks to Telaustralia. It was such a relief to have one point of contact for this project. Telaustralia managed the relocation of our fixed lines and sup.. more..
Since changing to Telaustralia we have saved a considerable amount on our business phone accounts. We have been very impressed with the professional & prompt service we have received from the Telaustralia team. Nothi.. more..
I would like to thank you for the level of service we received when you took over our business and home telecommunication accounts this year. It seemed like a daunting task to move our supplier considering we had been wi.. more..
We are very new customers to Telaustralia after being referred by one of your existing clients. Telephone communications is so frustrating, different person everyone time you call for service,no followup and waiting peri.. more..
I would like to thank the Telaustralia team for their fabulous service - being time & equipment - also taking the time to review our account during our problem - Their patience & understanding has solved our issu.. more..
Just wanted to take the time to thank everyone at Telaustralia for their superb service, after spending what seemed like days trying to explain to someone what I required. I was recommended to Telaustralia and you guys g.. more..
We use telaustralia at all of our sites. Their pricing, and service has been fantastic. When we need something it is done with a minimum of fuss and we don’t ever have to worry about our phones... more..
From the movement I send a request for information email to Telaustralia I was amazed at the fast and detailed response. Before I knew it my ISDN lines were connected. As a business operator I would highly recommend Tela.. more..